Bilingual Teller Retail Banker

Woodforest National Bank; Garland (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading employee-owned bank as a Bilingual Teller Retail Banker in Garland, Texas. This role focuses on enhancing customer experiences through sales and service, offering opportunities for growth in a supportive environment. Ideal candidates will be fluent in English and Spanish with a background in customer service or sales.

Qualifications

• 1 year of relevant sales and/or customer service experience or equivalent college education.
• Fluency in English and Spanish is required.
• Positive and engaging personality.

Responsibilities

• Achieve individual sales by identifying and recommending bank products.
• Process transactions, open accounts, and perform account maintenance.
• Handle branch servicing duties like vault balancing and cash ordering.

Skills

Customer Service

Sales

Problem Solving

Bilingual (English and Spanish)

Education

High School Diploma or equivalent

Job description

Join to apply for the Bilingual Teller Retail Banker role at Woodforest National Bank

Take the next step toward your new career today!

Become a part of the diverse and inclusive team within our nationally recognized, award-winning bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, with our Employee Stock Ownership Plan being the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer. At Woodforest, we care and prove it by volunteering with local charities and food banks to give back to our communities. By joining Woodforest, you will become part of one of the largest employee-owned banks in the country!

Responsibilities
Our Retail Bankers are the face of our organization and are critical in caring for our customers daily. As a Retail Banker, you will receive training to engage and enhance the customer experience by offering products and services that meet their needs. The knowledge you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include:

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem-solving skills to address customer inquiries and concerns in line with Woodforest Experience training.

Job Details
Branch Banking

Primary Location: Texas-Garland
Schedule: Full-time
Work Location: TX - Garland WM-0707
Unposting Date: Ongoing
Organization: Texas - DFW

Minimum Qualifications/Experience
- 1 year of relevant sales and/or customer service experience or equivalent college education/volunteer service.
- Previous in-store banking experience is preferred but not required.
- Must be positive and engaging.
- Must be fluent in English and Spanish.

Formal Education & Certification
High School Diploma or equivalent required.

Work Status
Full-time

Supervisory Responsibility
None

Travel
Little to no overnight travel expected; may cover nearby branches up to 45 miles.

Working Conditions
Standing most of the time, may involve walking, bending, sitting briefly, and occasionally lifting up to 30 lbs.

Disclaimer
This description is not exhaustive. Management may assign additional duties as needed. Woodforest is an Equal Opportunity Employer, including Disability and Veterans.

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: Banking