Bilingual Teller Retail Banker

Woodforest National Bank; Fort Worth (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading employee-owned bank as a Bilingual Teller Retail Banker in Fort Worth, Texas. This role involves achieving sales through customer service, processing transactions, and maintaining branch operations. Ideal candidates will have customer service experience and be fluent in both English and Spanish, contributing to a diverse and inclusive banking environment.

Qualifications

• 1 year of relevant sales and/or customer service experience or equivalent college education.
• Previous in-store banking experience preferred but not required.
• Must be positive and engaging.

Responsibilities

• Achieving individual sales by identifying and recommending bank products.
• Processing transactions and opening accounts.
• Handling branch servicing duties and addressing customer inquiries.

Skills

Customer Service

Sales

Bilingual (English and Spanish)

Problem Solving

Education

High School Diploma or equivalent

Job description

Join to apply for the Bilingual Teller Retail Banker role at Woodforest National Bank.

Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest, we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest, you will become a part of one of the largest employee-owned banks in the country!

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem-solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Job Details

• Branch Banking
• Location: Texas-Fort Worth
• Schedule: Full-time
• Work Location: TX - Fort Worth SH121 WM-0735
• Unposting Date: Ongoing
• Organization: Texas - DFW

Minimum Qualifications

• 1 year of relevant and transferrable sales and/or customer service experience or an equivalent amount of directly related college education or volunteer service.
• Previous in-store banking experience is preferred but not required.
• Must be positive and engaging.
• Must be fluent in English and Spanish.

Education & Certification

• High School Diploma or equivalent required.

Work Status

• Full-time.

Additional Information

• No supervisory responsibility.
• Little to no overnight travel expected, with occasional coverage of nearby branches up to 45 miles.
• Conditions include standing most of the time, with walking, moving, bending, sitting for brief periods, and lifting items up to 30 lbs.

This job description is not exhaustive and management may assign additional duties as needed. Woodforest is an Equal Opportunity Employer, including Disability and Veterans.