Bilingual Teller in Aurora, Colorado

Western Union; Aurora (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading financial services company as a Full-Time Bilingual Teller in Aurora, CO. You will provide exceptional customer service, manage financial transactions, and ensure compliance with company standards. This role requires fluency in English and Spanish, along with a commitment to safeguarding company funds. Enjoy competitive compensation and benefits while helping customers move money globally.

Benefits

Health insurance

Accident and life insurance

Tuition Assistance

401K contribution

Qualifications

• Prior experience in customer service.
• Fluency in both English and Spanish required.

Responsibilities

• Deliver exceptional guest service and manage cash register operations.
• Process money transfer transactions and uphold loss prevention protocols.

Skills

Customer Service

Bilingual English/Spanish

Communication

Tools

Microsoft Office Suite

Job description

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Job Details

Full-Time Teller – Bilingual English/Spanish in Aurora, CO (weekend hours required)

Are you passionate about customer service? Do you like helping others move money globally? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Western Union as a Full-Time Teller!

Western Union powers your pursuit.

As a Front Line Associate (FLA), you will be responsible for maintaining guest services and providing valuable customer service. Schedules may include weekends and holidays.

Role Responsibilities

1. Deliver exceptional guest service, ensuring a positive customer experience in line with company standards.
2. Process money transfer transactions and efficiently manage cash register operations.
3. Uphold loss prevention protocols, strictly adhering to company policies and store standards.
4. Handle money transfer procedures and related services, ensuring accuracy and compliance.
5. Manage company funds, ensuring precise reconciliation with daily receipts and records.
6. Implement strong security measures to safeguard company funds and maintain financial integrity.
7. Perform daily reconciliation of money transfers to ensure accuracy and transparency.
8. Provide timely and accurate updates to customers regarding the status of their orders.

Role Requirements

1. Prior experience in customer service.
2. Prior experience handling financial transactions.
3. Fluency in both English and Spanish, with strong communication skills in both languages required.
4. Experience working with Microsoft Office Suite and general computer literacy.

Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

We support our employees in achieving their professional aspirations, offering opportunities to learn new skills, build a career, and receive competitive compensation. If you’re ready to help drive the future of financial services, consider joining Western Union. Learn more at our careers page.

Salary

The hourly rate is $18.50, with potential increases of $0.25 after 30 and 90 days.

Benefits

• Health insurance, accident, and life insurance
• Tuition Assistance and Student Loan Repayment programs
• Employee Discount Program
• 4% Western Union contribution to 401K

Locations

Primary: 10777 E. Colfax Ave., Aurora, CO 80010. Occasionally from 7001 E. Belleview Ave., Denver, CO 80237.

Schedule

Standard hours are Sunday – Saturday, 7:00 AM – 10:00 PM MT. The role involves working 40 hours weekly, with flexible days within business hours.

Additional Information

Applicants from certain states should refrain from including age-related info in their application. We are committed to diversity and inclusion, providing accommodations during the recruitment process as required by law.

Application deadline: 05-19-2025