Bilingual Teller – Spanish, Customer-Focused Banking

PNC; Colorado Springs (CO); On-site; USD 33,000 - 55,000; Full time

Job summary

PNC is seeking a Bilingual Teller based in Colorado Springs, CO. The role requires Spanish-speaking ability and focuses on delivering a superior customer experience while educating customers on financial options.

Responsibilities include handling diverse customer interactions, identifying opportunities, and guiding customers to appropriate PNC products, while maintaining accurate, compliant branch operations in an in-office setting.

Qualifications

• Spanish speaking required.
• No degree required; a combination of education, certs, and experience may be considered.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Processes a variety of customer interactions.
• Educates customers on options for financial interactions.
• Identifies banking opportunities and refers as appropriate.
• Refers customers to branch staff as needed.
• Engages with customers to position PNC products and utilize technology and tools.
• Applies product knowledge to solve customer problems.
• Follows policies and maintains efficient branch operations.

Skills

Bilingual Spanish

Customer Service

Proactive Sales

Banking

Accountability

Digital Awareness

Effective Communications

Identifying Opportunities

Education

No Degree

Job description

PNC is seeking a Bilingual Teller based in Colorado Springs, CO. The role requires Spanish-speaking ability and focuses on delivering a superior customer experience while educating customers on financial options.

Responsibilities include handling diverse customer interactions, identifying opportunities, and guiding customers to appropriate PNC products, while maintaining accurate, compliant branch operations in an in-office setting.