Bilingual Teller: Customer-First Banking Champion

PNC; San Antonio (TX); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Spanish Speaking - Preferred

Job summary

PNC is seeking a full-time Teller to be based in San Antonio, TX, at the Leon Springs branch. The role focuses on delivering a unique customer experience, educating customers on banking options, and increasing wallet share while adhering to policies.

The position requires in-office work with a preference for Spanish language skills and includes comprehensive benefits; sponsorship for visas is not provided.

Qualifications

• No degree required; in lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.
• Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.

Skills

Banking

Customer Service

Customer Experience

Accountability

Identifying Opportunities

Leveraging Technology

Proactive Sales

Client Loyalty

Education

No Degree

Job description

PNC is seeking a full-time Teller to be based in San Antonio, TX, at the Leon Springs branch. The role focuses on delivering a unique customer experience, educating customers on banking options, and increasing wallet share while adhering to policies.

The position requires in-office work with a preference for Spanish language skills and includes comprehensive benefits; sponsorship for visas is not provided.