Bilingual Tech Support Engineer – Semiconductors & Design

Niterra North America, Inc.; Santa Clara (CA); Sur place; USD 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Disability coverage

401(k) with company match 6%

Generous paid time off

Maternity/Paternity leave

Résumé du poste

Niterra North America, Inc. seeks a Technical Support Engineer in Santa Clara, CA to provide engineering and design support for NTK semiconductor products. You will connect customers, the US sales team, and engineering teams in Japan, perform design analysis, and participate in new product development.

Responsibilities include design reviews, CAD work, quoting support, and educating the sales team on products and technical topics. Onsite role with diverse cross-functional interaction.

Qualifications

• Bachelor’s degree in Electrical Engineering is required.
• Fluency in English and Japanese is required.
• Advanced proficiency in Microsoft Excel, Word, and PowerPoint, as well as CAD software (Zuken, etc.).
• Strong analytic, research, problem-solving and math skills with high accuracy.

Responsabilités

• Perform design analysis on STF, package, and assembly.
• Create and review designs using CAD software.
• Liaise between Japan, the US team, and customers.
• Participate in customer and internal design reviews.
• Obtain DFM drawing approval from NTK Ceramic Co.
• Attend industry events to represent NTK and build customer relationships.
• Monitor semiconductor industry and technology trends.
• Contribute to new product development activities.
• Develop and maintain Engineering Specifications.
• Investigate and respond to customer quality claims.
• Coordinate technology exchange sessions on semiconductor topics.
• Complete special projects as assigned.

Connaissances

English–Japanese fluency

Communication

Excel

Customer service

Formation

Bachelor's degree in Electrical Engineering

Outils

Zuken CAD

Microsoft Office

Description du poste

Niterra North America, Inc. seeks a Technical Support Engineer in Santa Clara, CA to provide engineering and design support for NTK semiconductor products. You will connect customers, the US sales team, and engineering teams in Japan, perform design analysis, and participate in new product development.

Responsibilities include design reviews, CAD work, quoting support, and educating the sales team on products and technical topics. Onsite role with diverse cross-functional interaction.