Bilingual Student Success & Academic Advisor

Florida National University; Florida; On-site; USD 40,000 - 60,000; Full time

Job summary

Florida National University in Florida seeks an Academic Advisor to guide students through degree programs, policies, and career opportunities, helping them achieve educational goals. You will respond to inquiries, assist with course selection, and ensure compliance with FERPA and university policies.

The role covers engagement in orientation, commencement, and campus events, plus support for active-duty students and flexible scheduling needs. Bilingual English/Spanish communication is required.

Qualifications

• Bachelor’s degree in psychology, counseling, communications, social work, sociology, HR, education, or similar field; or a bachelor in any discipline with 1+ year in higher education.
• Excellent communication skills; customer service orientation; ability to work in a team.
• Bilingual in English and Spanish.

Responsibilities

• Inform students about the University's policies, programs, and options.
• Advise on course/program selection and entrance requirements.
• Assist students in scheduling and reviewing curriculum or substitutions.
• Assist students in defining educational objectives and evaluating degree progress.
• Liaise between students and departments; provide career options information.
• Oversee compliance with licensing, accrediting bodies, and FERPA.
• Support active-duty students with flexible scheduling and services.

Skills

Bilingual English/Spanish

Communication skills

Customer service

Teamwork

Education

Bachelor's degree (any field)

Master's degree preferred

Job description

Florida National University in Florida seeks an Academic Advisor to guide students through degree programs, policies, and career opportunities, helping them achieve educational goals. You will respond to inquiries, assist with course selection, and ensure compliance with FERPA and university policies.

The role covers engagement in orientation, commencement, and campus events, plus support for active-duty students and flexible scheduling needs. Bilingual English/Spanish communication is required.