Bilingual Store Associate (Spanish)

Sherwin-Williams; Marietta (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company seeks dedicated Store Associates who will provide outstanding customer service and meet sales targets. Associates must be at least 18, bilingual, and able to lift products. Experience in retail or customer service preferred. Join a team focused on quality and customer satisfaction.

Qualifications

• At least eighteen (18) years of age.
• Must have a valid, unrestricted Driver’s License.
• At least one (1) year of experience in delivery, retail, or customer service.

Responsibilities

• Ensure high customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs.
• Process sales transactions accurately.

Skills

Bilingual (English and Spanish)

Customer Service

Sales

Education

High School diploma or GED

Tools

Tinting and Mixing Equipment

Job description

Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction, while staying up-to-date with product features and maintaining the high quality and visual standards of the products and store. Store associates are tasked with achieving excellent customer service and consistently meeting the store’s sales goals.

Job duties involve contact with customers, which may include minors; and access to cash, electronic equipment, personal information, store merchandise, and other items of value. Such access may be supervised or unsupervised. The Company reviews criminal history to protect the business, its operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Qualifications
Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without sponsorship now or in the future
• Must be able to read, write, comprehend, and communicate in English and Spanish
• Must have a valid, unrestricted Driver’s License
• Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently, and up to 70 lbs. on occasion, with or without reasonable accommodation
• Must be willing to work all scheduled hours, including evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

• High School diploma or GED
• At least one (1) year experience in delivery, retail, or customer service
• Experience selling paint and related products
• Experience operating tinting and mixing equipment

#SHWSalesBL Responsibilities

• Ensure high customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting products and services
• Build trust relationships with customers
• Process sales transactions accurately and according to policies
• Meet sales goals monthly, quarterly, and yearly
• Maintain work order files and formulas
• Pull products from the sales floor or warehouse
• Tint and mix products to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks and assist with deliveries as needed
• Maintain stocked and presentable areas
• Stay knowledgeable about products and discuss options with customers
• Follow inventory control procedures
• Suggest ways to improve sales