Bilingual Sr. HR Generalist

Cafe Valley, Inc.; Phoenix (AZ); On-site; USD 70,000 - 95,000; Full time

Job summary

Cafe Valley, Inc. is seeking a Bilingual Sr. HR Generalist to manage employee relations and ensure compliance with legal regulations. This pivotal role addresses sensitive HR matters, conducts workplace investigations, and fosters a legally compliant workplace culture. Candidates should possess a Bachelor's degree and substantial HR experience, aiming to drive accountability and engagement within the company.

Benefits

Paid time off

401(k) plan with generous match

Benefits package including medical, dental, vision

Qualifications

• 5+ years of progressive HR experience with a focus on employee relations.
• In-depth knowledge of FMLA, ADA, and employment laws.
• Proven experience in conducting workplace investigations.

Responsibilities

• Handle complex employee relations and workplace investigations.
• Ensure compliance with all applicable employment laws.
• Advise on HR policies and support performance management.

Skills

Communication

Interpersonal skills

Conflict-resolution

Analytical skills

Education

Bachelor's degree in human resources, Business Administration, or related field

Tools

HRIS systems

Microsoft Office Suite

Job description

Since 1987, the team at Cafe Valley has produced muffins, Bundt cakes, ring cakes, turnovers, and croissants for our customers throughout the United States and across the world. Our products are made with high-quality ingredients and crafted with care. We strive to maintain a positive work environment and foster a culture of teamwork and innovation.

Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.

Who You Are

The Bilingual Sr. HR Generalist supports Cafe Valley by being a resource for leadership and employees throughout the employee life cycle. This role will focus heavily on employee relations, complex workplace investigations, and compliance with employment laws such as FMLA, ADA, and related federal and state regulations. The Sr. HR Generalist will serve as a subject matter expert, providing guidance to managers and employees on sensitive and often complex HR matters. This position requires strong analytical and interpersonal skills, sound judgment, and the ability to navigate high-risk situations with discretion and consistency. The ideal candidate will play a critical role in fostering a respectful, legally compliant, and inclusive workplace while supporting business leaders in driving a culture of accountability and engagement.

Location

This position works 100% in the office.

What You Will Get

• Paid time off
• 401(k) plan with generous match
• Benefits package that includes medical, dental, vision, life, and other supplemental coverages

What You Will Do

• Consistent and dependable attendance
• Ability to work weekends and flexible schedules as business needs demand
• Ability to work with or around food allergens of all types
• Serve as a subject matter expert on employee relations, handling sensitive issues with discretion, fairness, and consistency
• Conduct thorough, timely, and well-documented internal investigations related to complaints of harassment, discrimination, policy violations, and other workplace concerns. Effectively resolves issues within a reasonable timeframe and with appropriate outcomes. Outcomes may include disciplinary action up to and including termination of employment
• Ensures compliance with federal, state, and local regulations, including employment law, Equal Employment Opportunity, American with Disabilities Act
• Provide expert guidance on the administration of leave programs including FMLA, ADA, state-specific leaves, and reasonable accommodation processes
• Advise managers and employees on HR policies, procedures, and best practices, ensuring compliance with applicable employment laws
• Partner with Sr. HR Manager and / or VP of Human Resources as necessary on complex employment issues
• Support performance management processes, including coaching, progressive discipline, and terminations, ensuring risk mitigation and alignment with organizational values
• Analyze trends in employee relations to develop proactive solutions, training, and initiatives that foster a positive work environment
• Maintain current knowledge of employment laws and HR best practices to ensure compliance and minimize organizational risk
• Collaborate with HR and business leadership on special projects, policy development, and compliance audits
• All other duties as assigned

Qualifications

• Bachelor's degree in human resources, Business Administration, or related field
• 5+ years of progressive HR experience, with a strong focus on employee relations and employment law
• Proven experience conducting workplace investigations and resolving complex employee issues
• In-depth knowledge of FMLA, ADA, and other relevant state and federal employment laws
• Strong communication, interpersonal, and conflict-resolution skills
• Ability to handle sensitive and confidential matters with discretion and professionalism
• Detail-oriented with strong organizational and analytical skills
• Proficiency in HRIS systems and Microsoft Office Suite

Qualifications Desired

• HR certification (PHR / SPHR or SHRM-CP / SHRM-SCP)
• Experience in a fast-paced manufacturing environment
• Supervisory experience

Cafe Valley is an equal opportunity employer and is committed to diversity in the workplace. We encourage applications from qualified individuals regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.