Bilingual Spanish Translator & Interpreter (Healthcare)

STEPS Behavioral Health; Pikesville (MD); On-site; USD 30,000 - 48,000; Full time

Job summary

STEPS Behavioral Health seeks a Spanish Translator/Interpreter to support effective communication between Spanish-speaking clients, families, BTs/RBTs, BCBAs, and the care team. The role provides Spanish-English interpretation in person, via video, and by telephone, and translates client-facing materials such as intake documents.

The translator must maintain strict confidentiality, comply with HIPAA, and use approved systems for PHI while supporting onboarding and ongoing communications.

Qualifications

• Fluency in both Spanish and English is required, with strong verbal, reading, and written skills.
• Real-time interpretation and written translation between Spanish and English.
• Ability to communicate with clients, parents/caregivers, and healthcare professionals.
• Maintain confidentiality and handle sensitive information.
• Maintain neutrality and avoid personal opinions or clinical advice.
• Strong organizational skills and attention to detail.
• Comfortable providing interpretation in person, video, and telephone.
• Willingness to learn terminology related to ABA and behavioral health.
• Reliable and responsive to interpretation needs.
• Experience in healthcare, behavioral health, education, or human services is preferred.
• Knowledge of HIPAA requirements is preferred.

Responsibilities

• Provide accurate and professional Spanish-English interpretation between clients, families, and STEPS team members.
• Interpret conversations involving BTs/RBTs, BCBAs, clients, parents, caregivers, and other authorized individuals.
• Provide interpretation services in person, through video conferencing, or by telephone.
• Support communication during new client intake and onboarding, clinical meetings, caregiver discussions, scheduling conversations, and other client-related interactions.
• Translate written documents and communications related to new patient intake, ongoing services, client support, and family communication between English and Spanish.
• Accurately communicate information without adding, omitting, or changing the meaning of the information being communicated.
• Maintain professional neutrality and appropriate boundaries when interpreting conversations between families and team members.
• Protect all client information and maintain compliance with HIPAA, confidentiality requirements, and company privacy policies.
• Use only company-approved systems and communication methods when accessing, transmitting, or storing PHI.
• Coordinate with team members to ensure interpretation services are available when needed.
• Help reduce language barriers so Spanish-speaking clients and families can effectively communicate with their STEPS care team.
• Maintain professionalism, cultural sensitivity, and respect when working with clients and families.
• Perform other translation, interpretation, and client-support duties as assigned.

Job description

STEPS Behavioral Health seeks a Spanish Translator/Interpreter to support effective communication between Spanish-speaking clients, families, BTs/RBTs, BCBAs, and the care team. The role provides Spanish-English interpretation in person, via video, and by telephone, and translates client-facing materials such as intake documents.

The translator must maintain strict confidentiality, comply with HIPAA, and use approved systems for PHI while supporting onboarding and ongoing communications.