Bilingual Spanish-Speaking Program Manager

The Arc Prince George's County; Upper Marlboro (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

403(b) retirement plan with employer match

Tuition reimbursement

Paid holidays

Generous paid time-off

Company-paid life insurance

Job summary

The Arc Prince George’s County is seeking a full-time Program Manager to oversee direct support professionals across assigned homes. This role ensures that services are person-centered and fosters advocacy within residential environments.

The ideal candidate will coordinate care and support for individuals with disabilities, develop budgets, and promote inclusive community participation. Comprehensive benefits include medical, dental, and vision plans, a retirement plan with employer match, and generous paid time-off.

Qualifications

• At least 2 years of supervisory experience working with people with disabilities.
• Knowledge of community resources available in Prince George’s County.
• Intensive understanding of the agency’s vision regarding honoring individuals’ preferences.

Responsibilities

• Oversee direct support professionals across assigned homes.
• Coordinate medical appointments and behavior support plans.
• Develop and manage budgets; oversee expenditures and financial records.
• Promote frequent community outings and engage families in activity planning.
• Ensure homes meet safety, licensing, and maintenance standards.
• Maintain respectful communication with families and staff.
• Oversee individuals’ health needs and medical services.
• Hire, train, and manage support staff.

Skills

Interpersonal skills

Customer service orientation

Organizational skills

Computer skills

Education

High school diploma

Job description

About the Organization

The Arc Prince George’s County serves more than 600 individuals with disabilities through a variety of programs, services, and supports. Our primary areas of support are community living, family and personal supports, employment services, and day programs, with an emphasis on person-centered community involvement and inclusion.

Position Summary

The Arc is seeking a full-time Program Manager to oversee direct support professionals across assigned homes. The Program Manager ensures all services and supports are person-centered and promotes a culture of advocacy within the residential homes.

Key Competencies

• Advocacy: support individuals in expressing their goals, choices, and rights.
• Communication: actively listen and collaborate with individuals, families, and community partners.
• Relationship building: foster inclusive opportunities for meaningful connections and friendships.

Key Responsibilities

Individual Support & Planning

• Coordinate medical appointments and behavior support plans.
• Lead person-centered planning and promote self-advocacy.

Financial Management

• Develop and manage budgets; oversee expenditures and financial records.
• Ensure cost-effective operations and proper documentation.

Community Integration

• Promote frequent community outings and use of local resources.
• Engage families and natural supports in activity planning.

Home Quality & Safety

• Ensure homes meet safety, licensing, and maintenance standards.
• Address site needs and provide emergency shift coverage.

Communication & Documentation

• Maintain respectful communication with families, professionals, and staff.
• Participate in and document meetings; facilitate inter-agency communication.

Health Monitoring

• Oversee individuals’ health needs, medical services, and hygiene support.

Professionalism & Leadership

• Model positive behavior, maintain confidentiality, and solve problems creatively.

Supervision

• Hire, train, and manage support staff; provide ongoing feedback and team leadership.

Travel between sites is required. On-call availability for emergencies, including nights and weekends, is expected.

You Are Our Ideal Candidate If You

• Have strong interpersonal skills.
• Are customer service-oriented.
• Have excellent computer skills.
• Hold a minimum high school diploma.
• Have at least 2 years of supervisory experience working with people with disabilities.
• Have knowledge of community resources available in Prince George’s County.
• Possess strong organizational skills.
• Demonstrate an intensive understanding of the agency’s vision regarding the importance of honoring individuals’ preferences and choices.

Total Rewards

The Arc offers a competitive salary and comprehensive benefits, including medical, dental, and vision plans, a 403(b) retirement plan with employer match, tuition reimbursement, benevolence program, paid holidays, generous paid time-off, paid training, company-paid life insurance, and more.