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KC CARE in Kansas City, MO seeks a Nurse Care Coordinator to manage and coordinate patient care using the Patient-Centered Medical Home model. You will collaborate with patients, families, and the healthcare team to develop and implement individualized care plans that improve health outcomes.
The role emphasizes communication, education, and care coordination, with duties ranging from medication management and referrals to documentation and HIPAA-compliant record-keeping.
POSITION SUMMARY
The Nurse Care Coordinator at KC CARE is responsible for managing and coordinating patient care services to ensure high-quality, comprehensive healthcare delivery. T he Nurse Care Coordinator works closely with patients, families, and the healthcare team to develop and implement care plans that address the unique needs of the community served. The Nurse Care Coordinator will facilitate communication, provide patient education, and ensure compliance with healthcare standards and regulations utilizing the P atient- C entered M edical H ome model of care.
LPN pay range - $54,138/year - $64,966/year
RN pay range - $71,598/year - $85,918/year
KC CARE follows a culture code in all we do. Our code determines how we work, treat each other, and move health equity forward. As an employee of KC CARE, you will:
Treat all people with dignity, respect, and kindness
Create safe places for others to share their voice; encourage creativity
Always strive for improvement; keep learning
Own your work, action, and mistakes – no one is perfect
Have fun – work should be fun and we want you to have fun at KC CARE
Develop and implement individualized care plans in collaboration with patients, families, and healthcare teams.
Coordinate and monitor patient care activities, ensuring continuity and quality of care.
Serve as a primary point of contact for patients and families, facilitating communication and addressing concerns.
Manages medication alerts, hospital admissions , and ER visits
Educate patients and their families about health conditions, treatment plans, medication management, and self-care strategies.
Advocate for patients' rights and needs to ensur e they receive appropriate care and support.
Provide emotional support and counseling to patients and families , as needed.
Conduct comprehensive assessments of patients' healthcare needs including medical, social, and behavioral aspects.
Monitor patients' progress and adjust care plans as necessary to achieve optimal health outcomes.
Coordinate referrals to specialists, community resources, and other healthcare providers.
Provide specialized patient education as needed in an individual or group settin g.
Provide individual provider nurse care support for at least one provider, if indicated .
Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with data protection regulations.
Prepare reports, documentation, and correspondence related to patient care and nursing activities.
Utilize the electronic health record to document to manage and document patient care
Provide direct nursing care and health education to patients.
Conduct health assessments, administer vaccinations, and manage chronic and acute health c onditions.
Collaborates with providers to ensure timely and effective delivery of immunizations and treatments.
Develop and implement health promotion and disease prevention programs tailored to the needs of the community served by the FQHC.
Collaborate with community organizations and agencies to enhance health services and resources available to patients.
Participate in community health fairs, screenings, and educational events.
Manage and/or participate in health center programs such as S how M e H ealthy W omen , Vaccines for C hildren , Ryan White, Infection Control, STD disease monitoring, P rimary Care Home Health, or specific disease monitoring and impact such as diabetes, hypertension, hepatitis C or HIV , etc.
Ensure compliance with healthcare regulations, standards, and best practices, particularly those specific to Federally Qualified Health Centers.
Maintain patient confidentiality in accordance with HIPAA regulations .
Adhere to health center safety, infection control, and hazardous waste procedures .
Coordinate vaccine and medication management , ensuring proper storage, handling, an d administration in accordance with established protocols and guidelines
Nursing degree from an accredited program ( e.g. LPN, ADN, RN)
Licensed in the State of Missouri as a Licensed Practical Nurse or Registered Nursing
Minimum of two years' experience in a n acute care or primary care setting
Basic Life Support (BLS) Certification
E xperience with c hronic c are or patient care management
Ability to multi-task and handle a variety of demands
Experience with Microsoft Office products
Experience with eCW
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
General working conditions are in a healthcare facility . As such, t here is a potential exposure to virus, disease, and infection from patients while performing the duties of this j ob. May experience traumatic situations including psychiatric traumatized and deceased patients. Travel may be expected to community meetings, client homes, or other agencies.
W hile performing duties of this job, employees are regularly required to s i t, walk, and stand; talk and hear; both in person and by telephone; use hands repetitively to finger, handle, feel, or operate standard office or clinical equipment; reach with hands and arms; and occasionally lift up to 20 pounds.
While performing the duties of this job, employees are regularly required to use written and oral communication skills; read, analyze, and interpret data, information and documents; analyze and solve non-routine and complex problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with others outside of their department .
Duties and responsibilities, as required by business necessity may be added, deleted , or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments , and location may be changed at any time, as required by business necessity.