Bilingual Spanish Eligibility Specialist

Phaxis - Support Services; California; On-site; USD 52,000 - 68,000; Part time

Job summary

Phaxis - Support Services is seeking an onsite bilingual Spanish Eligibility Specialist in California for a 3 month+ contract. The role supports uninsured and underinsured patients by assessing eligibility for Medicaid, Medicare, disability, charity care, and related programs.

The position requires strong communication, empathy, and organizational skills to guide patients through complex applications. Onsite work, immediate need, and potential extension or temp-to-perm are noted in the

Qualifications

• Bilingual in English and Spanish required.
• 2+ years of experience in healthcare revenue cycle or insurance verification/eligibility.
• Familiarity with Epic, Cerner, Meditech, and government assistance programs.
• Knowledge of medical terminology and billing practices.
• Strong communication, time management, and problem-solving skills.
• Ability to work independently and handle sensitive information with care.

Responsibilities

• Conduct eligibility screenings and application support for financial aid programs
• Liaise with patients, hospital staff, and agencies to secure coverage
• Manage multiple cases, track progress, and follow up on applications
• Assist with complex cases, including disability claims and appeals
• Maintain accurate, HIPAA-compliant documentation
• Support colleagues and assist with onboarding/training

Skills

Bilingual English & Spanish

Strong communication

Time management

Problem-solving

Education

High school diploma or GED

Epic

Cerner

Meditech

Tools

Epic

Cerner

Meditech

Job description

Job Description

We have an immediate need for an onsite bilingual Spanish Eligibility Specialist. This is a 3 month+ job (possible extension and possible temp to perm). This position helps uninsured and underinsured patients access financial assistance by assessing eligibility and guiding them through applications for Medicaid, Medicare, disability, charity care, and other programs. This role requires strong communication, empathy, and organizational skills to support patients.

Key Responsibilities:

• Conduct eligibility screenings and application support for financial aid programs
• Liaise with patients, hospital staff, and agencies to secure coverage
• Manage multiple cases, track progress, and follow up on applications
• Assist with complex cases, including disability claims and appeals
• Maintain accurate, HIPAA-compliant documentation
• Support colleagues and assist with onboarding/training

Requirements:

• High school diploma or GED
• Bilingual in English and Spanish
• 2+ years of Experience in healthcare revenue cycle or insurance verification/eligibility
• Familiarity with Epic, Cerner, Meditech, and government assistance programs
• Knowledge of medical terminology and billing practices
• Strong communication, time management, and problem-solving skills
• Ability to work independently and handle sensitive information with care