Bilingual (Spanish) Care Coordinator / Case Manager - Intensive

Kennethyoung; Arlington Heights (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading nonprofit organization in Illinois welcomes applications for the role of Bilingual Care Coordinator in their Pathways to Success Program. The position involves engaging eligible participants, assessing service needs, and coordinating care while emphasizing family-driven and strengths-based approaches. Kenneth Young Center offers a competitive benefits package including a generous PTO policy, medical and dental insurance, and opportunities for professional growth.

Benefits

403(b) plan with organizational matching

Medical, Dental, Vision Insurance

Flexible Spending Account

Incentive program with potential for quarterly bonuses

4 weeks Paid Time Off

8 Paid Organization-Wide Holidays

3 Personal Floating Holidays annually

Qualifications

• Minimum of 2 years experience providing clinical treatment or care coordination.
• Bachelor's or Master's degree in a related discipline is required.
• Valid driver's license and reliable transportation required.

Responsibilities

• Engage participants in home and community-based services.
• Conduct Integrated Assessments and Treatment Plan reviews.
• Provide bilingual stabilization and support services.

Skills

Bilingual Communication (Spanish)

Case Management

Clinical Treatment

Crisis Intervention

Education

Bachelors or Masters Degree in Social Work, Psychology, Counseling

Tools

Microsoft Word

Microsoft Excel

Job description

Bilingual Care Coordinator/ Case Manager - Intensive (CCSI)

Pathwaysto Success Program

Kenneth Young Center is a 501(c)(3) not-for-profit dedicated to providing comprehensive outpatient behavioral health services to individuals of all walks of life. Located in the Northwest suburbs of Chicago, we offer a wide range of services including outpatient therapeutic care, recovery-oriented support, community prevention, LGBTQ+ outreach, older adult services, and crisis intervention. Our team welcomes and celebrates unique perspectives and represents the diversity and vitality of our local communities. Join our team to grow in your career while building stronger, healthier communities.

Kenneth Young Center offers arobust benefit package that is highly competitive to the market and offers all full-time employees the following:

• 403(b) plan with organizational matching
• Medical Insurance (Blue Cross and Blue Shield of Illinois - BCBS)
• Dental (BCBS), and Vision Insurance (BCBS) with low employee premiums
• Long Term and Short Term Disability (BCBS), no cost to employee
• Flexible Spending Account (with annual rollover)
• Basic life insurance (50k) paid forby the organization and option for additional voluntary coverage for self, spouse, or dependents (BCBS)
• Incentive program with potential for quarterly bonuses
• Opportunity for annual bonus and salary increase (discretionary based on annual KYC financial audit)
• Eligibility to participate in the Public Service Loan Forgiveness Program (PSLF)

To further promote an active and healthy work/ life balance,KYCalso offers agenerous amount of paid time off and staff holidays.

• 4weeks of Paid Time Off (With increases based on seniority)
• 8 Paid Organization-Wide Holidays
• 3Personal Floating Holidays annually

Kenneth Young Center is a 501(c)(3) not-for-profit dedicated to providing comprehensive outpatient behavioral health services to individuals of all walks of life. Located in the Northwest suburbs of Chicago, we offer a wide range of services including outpatient therapeutic care, recovery-oriented support, community prevention, LGBTQ+ outreach, older adult services, and crisis intervention. Our team welcomes and celebrates unique perspectives and represents the diversity and vitality of our local communities. Join our team to grow in your career while building stronger, healthier communities. Kenneth Young Center offers arobust benefit package that is highly competitive to the market and offers all full-time employees the following:

• 403(b) plan with organizational matching
• Medical Insurance (Blue Cross and Blue Shield of Illinois - BCBS)
• Dental (BCBS), and Vision Insurance (BCBS) with low employee premiums
• Long Term and Short Term Disability (BCBS), no cost to employee
• Flexible Spending Account (with annual rollover)
• Basic life insurance (50k) paid forby the organization and option for additional voluntary coverage for self, spouse, or dependents (BCBS)
• Incentive program with potential for quarterly bonuses
• Opportunity for annual bonus and salary increase (discretionary based on annual KYC financial audit)
• Eligibility to participate in the Public Service Loan Forgiveness Program (PSLF)

To further promote an active and healthy work/ life balance,KYCalso offers agenerous amount of paid time off and staff holidays.

• 4weeks of Paid Time Off (With increases based on seniority)
• 8 Paid Organization-Wide Holidays
• 3Personal Floating Holidays annually

J ob Scope: As a Care Coordinator in the Pathways to success program, you will engage eligible participants and families in home and community-based services and assess, plan, and monitor the service needs. There will be a focus on family-driven care and utilizing a strengths-based approach, with an effort to emphasize and increase natural supports. Participants will be Medicaid/MCO enrolled, be under the age of 21, have a severe emotional disturbance, and meet criteria based on the state’s decision support criteria. Actively contribute as a team member to maintain a caseload for stabilizing clients in the community and linking clients to long-term services. Provide in-person, video, and telephonic outreach and care coordination to participants and families. As an Intensive Care Coordinator, you are designated to only serve youth in Tier 2 (unless Tier 1 has a Bilingual request) and maintain an average caseload of 18 youth.

Benefits include: 4 weeks PTO, 8 paid holidays, 3 floating holidays, and a workplace culture that encourages work/life balance. Flexible hours in a hybrid-work environment. Guaranteed clinical supervision for licensure.Agency provides 13-15 CEUs per year.Opportunity for bonus pay and mileage reimbursement. Work laptop and work iPhone provided. Also included: Health & Dental Insurance (BCBS), Vision Insurance, Life Insurance, Short-term Disability, FSA, 403(b) with organizational matching. KYC is an agency that will give you room to grow, and support you in making meaningful change in both the agency and the community.

Primary Responsibilities

• Provide comprehensive Integrated Assessment and Treatment Plan review and updates (IM+CANS) to community based clients residing in the CCSO service area who have demonstrated a need for intensive services pursuant to the State’s Decision Support Criteria. These assessments will occur in the office or in the home/community when appropriate.
• Provide bilingual (Spanish) stabilization and support services to clients and their parents. This may include but are not limited to the following:
• Provide case management services to assist clients and their families with access to needed benefits and services while maintaining a strengths-based approach. Services families can be linked to include but are not limited to: care coordination and support, family peer support, intensive home-based services, respite, therapeutic mentoring, therapeutic support services, and individual support services.
• Provide coordinated care by initiating or participating in client centered consultation with other internal and external providers involved in care or services. This includes coordinating and consulting with MCOs, providers, other child-serving systems, and any other supports involved with the child’s care. This includes helping transition children from an institutional setting, including from an out-of-state setting, to a community-based living arrangement.
• Collaborate with clients and their families to create treatment plans reflecting client’s and family’s preference for care and demonstrating medical necessity.
• Coordinate Child and Family Team (CFT) meetings. This is a group of individuals responsible for the development, implementation, and monitoring of a unified strengths-based service plan that engages and involves the participant and family.
• Reassess and review treatment progress with clients and their families at prescribed intervals.
• Participate in MCR screenings for assigned clients whenever possible.
• Create crisis prevention and plan for assigned clients.
• Attend and complete all required department trainings in the necessary timeline.
• Assist in establishing effective communication between the KYC, other agencies serving clients, and the community.
• Participate in staffings during hospitalizations.
• Maintain Core CCS Requirements. Activities with assigned caseload includes initial outreach to family 7 days after referral, initial Crisis Prevention and Safety Plan (CPSP) created 10 days after enrollment, Initial strengths, needs and cultural discover process completed 21 days after enrollment, Child and Family Team meeting every 60 days or 48 hours after MCR event, IM+CANS Review every 60 days, CPSP review every 60 days, in-person contact 1x/month, and telephonic contact 3x month.
• Participate in consultation, as needed, with other agency professionals or with paid agency consultants.
• Participate in team meetings as directed.
• Participate with the Supervisor in regular performance evaluations.
• Participate and engage with Supervisor in regularly scheduled clinical supervision.

Education and Experience

• Bachelors or Masters Degree from an accredited College or University in Social Work, Psychology, Counseling or closely related discipline
• Minimum of 2 years experience providing clinical treatment or care coordination with children and adolescents.
• Valid driver’s license, proof of insurance and reliable transportation required.
• Computer skills required including but not limited to knowledge of Microsoft Word & Excel.

Bilingual Care Coordinator/ Case Manager - Intensive (CCSI) Pathwaysto Success Program Kenneth Young Center is a 501(c)(3) not-for-profit dedicated to providing comprehensive outpatient behavioral health services to individuals of all walks of life. Located in the Northwest suburbs of Chicago, we offer a wide range of services including outpatient therapeutic care, recovery-oriented support, community prevention, LGBTQ+ outreach, older adult services, and crisis intervention. Our team welcomes and celebrates unique perspectives and represents the diversity and vitality of our local communities. Join our team to grow in your career while building stronger, healthier communities. Kenneth Young Center offers arobust benefit package that is highly competitive to the market and offers all full-time employees the following:

• 403(b) plan with organizational matching
• Medical Insurance (Blue Cross and Blue Shield of Illinois - BCBS)
• Dental (BCBS), and Vision Insurance (BCBS) with low employee premiums
• Long Term and Short Term Disability (BCBS), no cost to employee
• Flexible Spending Account (with annual rollover)
• Basic life insurance (50k) paid forby the organization and option for additional voluntary coverage for self, spouse, or dependents (BCBS)
• Incentive program with potential for quarterly bonuses
• Opportunity for annual bonus and salary increase (discretionary based on annual KYC financial audit)
• Eligibility to participate in the Public Service Loan Forgiveness Program (PSLF)

To further promote an active and healthy work/ life balance,KYCalso offers agenerous amount of paid time off and staff holidays.

• 4weeks of Paid Time Off (With increases based on seniority)
• 8 Paid Organization-Wide Holidays
• 3Personal Floating Holidays annually

J ob Scope: As a Care Coordinator in the Pathways to success program, you will engage eligible participants and families in home and community-based services and assess, plan, and monitor the service needs. There will be a focus on family-driven care and utilizing a strengths-based approach, with an effort to emphasize and increase natural supports. Participants will be Medicaid/MCO enrolled, be under the age of 21, have a severe emotional disturbance, and meet criteria based on the state’s decision support criteria. Actively contribute as a team member to maintain a caseload for stabilizing clients in the community and linking clients to long-term services. Provide in-person, video, and telephonic outreach and care coordination to participants and families. As an Intensive Care Coordinator, you are designated to only serve youth in Tier 2 (unless Tier 1 has a Bilingual request) and maintain an average caseload of 18 youth. Benefits include: 4 weeks PTO, 8 paid holidays, 3 floating holidays, and a workplace culture that encourages work/life balance. Flexible hours in a hybrid-work environment. Guaranteed clinical supervision for licensure.Agency provides 13-15 CEUs per year.Opportunity for bonus pay and mileage reimbursement. Work laptop and work iPhone provided. Also included: Health & Dental Insurance (BCBS), Vision Insurance, Life Insurance, Short-term Disability, FSA, 403(b) with organizational matching. KYC is an agency that will give you room to grow, and support you in making meaningful change in both the agency and the community.
Primary Responsibilities

• Provide comprehensive Integrated Assessment and Treatment Plan review and updates (IM+CANS) to community based clients residing in the CCSO service area who have demonstrated a need for intensive services pursuant to the State’s Decision Support Criteria. These assessments will occur in the office or in the home/community when appropriate.
• Provide bilingual (Spanish) stabilization and support services to clients and their parents. This may include but are not limited to the following:
• • Provide case management services to assist clients and their families with access to needed benefits and services while maintaining a strengths-based approach. Services families can be linked to include but are not limited to: care coordination and support, family peer support, intensive home-based services, respite, therapeutic mentoring, therapeutic support services, and individual support services.
  • Provide coordinated care by initiating or participating in client centered consultation with other internal and external providers involved in care or services. This includes coordinating and consulting with MCOs, providers, other child-serving systems, and any other supports involved with the child’s care. This includes helping transition children from an institutional setting, including from an out-of-state setting, to a community-based living arrangement.
  • Collaborate with clients and their families to create treatment plans reflecting client’s and family’s preference for care and demonstrating medical necessity.
  • Coordinate Child and Family Team (CFT) meetings. This is a group of individuals responsible for the development, implementation, and monitoring of a unified strengths-based service plan that engages and involves the participant and family.
  • Reassess and review treatment progress with clients and their families at prescribed intervals.
  • Participate in MCR screenings for assigned clients whenever possible.
  • Create crisis prevention and plan for assigned clients.
  • Attend and complete all required department trainings in the necessary timeline.
  • Assist in establishing effective communication between the KYC, other agencies serving clients, and the community.
  • Participate in staffings during hospitalizations.
  • Plan post-hospitalization services, such as participation in discharge planning/scheduling discharge appointments.
• Maintain Core CCS Requirements. Activities with assigned caseload includes initial outreach to family 7 days after referral, initial Crisis Prevention and Safety Plan (CPSP) created 10 days after enrollment, Initial strengths, needs and cultural discover process completed 21 days after enrollment, Child and Family Team meeting every 60 days or 48 hours after MCR event, IM+CANS Review every 60 days, CPSP review every 60 days, in-person contact 1x/month, and telephonic contact 3x month.
• Participate in consultation, as needed, with other agency professionals or with paid agency consultants.
• Participate in team meetings as directed.
• Participate with the Supervisor in regular performance evaluations.
• Participate and engage with Supervisor in regularly scheduled clinical supervision.

Education and Experience

• Bachelors or Masters Degree from an accredited College or University in Social Work, Psychology, Counseling or closely related discipline
• Minimum of 2 years experience providing clinical treatment or care coordination with children and adolescents.
• Valid driver’s license, proof of insurance and reliable transportation required.
• Computer skills required including but not limited to knowledge of Microsoft Word & Excel.

Schedule

• Full Time, Exempt, 37.5 hour work week
• Must work a flexible schedule in response to the needs of the target population served, including evening hours 2-3 times per week.

Kenneth Young Center is an Equal Opportunity Employer