Bilingual Spanish Benefits Counselor – Remote, Part-Time

Confidential; United States; Remote; USD 30,000 - 48,000; Part time

Job summary

Zekai is seeking a Bilingual (Spanish) Benefits Counselor for a remote, short-term contract. You will evaluate and improve AI systems on government services topics, using your Spanish fluency and benefits knowledge to ensure questions sound like real Spanish-speaking residents and that answers are accurate, clear, and useful.

We value quick starters and a commitment of 10-20 hours per week, with more availability toward the end of the project.

Qualifications

• Native or professional Spanish and English
• Experience in Medicare, passports, veterans benefits, student loans, financial aid, or National Park services
• 1+ years counseling or assisting the public in that area
• US-based
• Able to start quickly and commit 10-20 hours/week
• Clear, precise writing in both languages

Responsibilities

• Review sample questions in Spanish and English and flag any that don't sound like what real people ask.
• Write rubrics that define a correct, complete answer in your area of expertise (Medicare, passports, veterans benefits, student loans, or National Parks).
• Evaluate AI-generated answers in Spanish against your rubrics, flagging errors, omissions, mistranslations, and wording that is unclear or unnatural.
• Share clear written feedback with the project team, working asynchronously.

Skills

Spanish (native/professional)

English (professional)

Clear writing

Job description

Zekai is seeking a Bilingual (Spanish) Benefits Counselor for a remote, short-term contract. You will evaluate and improve AI systems on government services topics, using your Spanish fluency and benefits knowledge to ensure questions sound like real Spanish-speaking residents and that answers are accurate, clear, and useful.

We value quick starters and a commitment of 10-20 hours per week, with more availability toward the end of the project.