Bilingual (Spanish) Benefits Counselor

Remolity, Inc.; United States; Remote; USD 28,000 - 41,000; Part time

Job summary

micro1 is seeking bilingual Benefits Counselors (Spanish/English) to help evaluate and improve AI systems on government services topics. You will review questions in both languages to ensure they sound like real residents and that answers are accurate and clear.

You will write rubrics for correct, complete answers in Medicare, passports, veterans benefits, student loans, or National Parks, and evaluate AI responses against these rubrics.

Qualifications

• Native or professional Spanish and English proficiency.
• Experience in Medicare, passports, veterans benefits, student loans, or National Parks.
• 1+ years counseling or assisting the public in the stated area.
• US-based employment/background.
• Able to start quickly and commit 10-20 hours/week.
• Clear, precise writing in both languages.

Responsibilities

• Review sample questions in Spanish and English and flag any that don’t sound like what real people ask.
• Write rubrics that define a correct, complete answer in your area of expertise (Medicare, passports, veterans benefits, student loans, or National Parks).
• Evaluate AI-generated answers in Spanish against your rubrics, flagging errors, omissions, mistranslations, and wording that is unclear or unnatural.
• Share clear written feedback with the project team, working asynchronously.

Skills

Bilingual Spanish/English

Counseling experience

US-based work eligibility

Job description

micro1 is looking for Bilingual (Spanish) Benefits Counselors to help evaluate and improve AI systems on government services topics. You’ll use your Spanish fluency and benefits experience to check that questions sound like real Spanish-speaking residents and that answers are correct, clear, and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.

Responsibilities

• Review sample questions in Spanish and English and flag any that don’t sound like what real people ask.
• Write rubrics that define a correct, complete answer in your area of expertise (Medicare, passports, veterans benefits, student loans, or National Parks).
• Evaluate AI-generated answers in Spanish against your rubrics, flagging errors, omissions, mistranslations, and wording that is unclear or unnatural.
• Share clear written feedback with the project team, working asynchronously.

Requirements

• Native or professional Spanish and English
• Experience in at least one of: Medicare, passports, veterans benefits, student loans or financial aid, or National Park services
• 1+ years counseling or assisting the public in that area (benefits counselor, case manager, community health worker, or similar)
• US-based
• Able to start quickly and commit 10-20 hours/week, with more availability toward the end of the project
• Clear, precise writing in both languages

Preferred Qualifications

• Experience with more than one of the areas above
• Experience interpreting or translating professionally
• Experience creating guides, FAQs, or training materials in Spanish
• Experience helping a diverse range of clients, including rural and low-literacy communities