Bilingual Site Coordinator

SBM Management Services, LP; Palo Alto (CA); On-site; USD 70,000 - 71,000; Full time

Benefits offered by this job

Benefits package

Job summary

SBM Management Services, LP in Palo Alto, CA is seeking a Bilingual Site Coordinator to manage project tasks ensuring delivery within budget and timelines. Compensation ranges from $70,304 to $70,500 and the role operates Monday–Friday, 9:00 AM–6:00 PM on site.

The Site Coordinator will monitor operations, coordinate with managers, build customer relationships, and provide strategic improvements. Requires bilingual Spanish, 2–3 years in a similar role, and basic MS Office and customer service

Qualifications

• Must be bilingual in Spanish.
• High school diploma or GED; associate’s degree preferred.
• Two to three years of experience as an operations coordinator or similar role.
• Experience in the customer service field is preferred.

Responsibilities

• Monitor, control, and manage business operations to meet customer expectations and company goals.
• Ensure compliance with company standards and procedures.
• Assist managers in day-to-day coordination and management of business operational activities.
• Build and maintain strong customer relationships through regular meetings and communications.
• Evaluate current operational performance and provide strategic plan for improvements.
• Provide direction and guidance to internal teams to achieve performance targets.
• Identify problems in operations process and resolve them quickly and timely.
• Follow standard operating procedures for efficient business operations.
• Maintain clear and accurate operations documents/procedures for reference purposes.
• Determine and enforce employees training on compliance guidelines, requirements, and standards.
• Report on the performance of the document control system for review and as a basis for improvement of the document system.

Skills

Spanish bilingual

MS Office

Customer service

Education

High school diploma / GED

Associate’s degree preferred

Tools

Microsoft Office

Job description

Title: Bilingual Site Coordinator Job Description: Now Hiring: Bilingual Site Coordinator- Palo Alto, CA Compensation: $70,304-$70,500 Shift: Monday-Friday, 9:00AM-6:00PM

Job Overview

The Site Coordinator will be responsible for coordinating and managing project tasks to ensure project delivery within allotted budget and timelines.

Roles & Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Monitor, control, and manage business operations to meet customer expectations and company goals
• Ensure compliance with company standards and procedures
• Assist managers in day-to-day coordination and management of business operational activities
• Build and maintain strong customer relationship through regular meetings and communications
• Evaluate current operational performance and provide strategic plan for improvements
• Provide direction and guidance to internal teams to achieve performance targets
• Identify problems in operations process and resolve them in quickly and timely manner
• Follow standard operating procedures for efficient business operations
• Maintain clear and accurate operations documents/procedures for reference purposes
• Determine and enforce employees training on compliance guidelines, requirements, and standards
• Report on the performance of the document control system for review and as a basis for improvement of the document system

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

• Bilingual in Spanish
• Education and/ or Experience High school diploma / GED , Associate’s degree preferred
• Two to three years of experience as an operations coordinator or similar role
• Experience in the customer service field is a preferred

Certificates, Licences, Registrations Required to have a valid Driver’s license and clean driving record

Knowledge, Skills and Abilities Solid computer skills, including email and Microsoft Office Basic bookkeeping skills

Supervisory Responsibilities This position has no supervisory responsibilities

Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Benefits: SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers

Careers – SBM

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status. At SBM, we deliver soft services facilities management through innovative technology, exceptional quality, and empowered associates on a global scale. Our approach is centered on providing scalable, predictable, and repeatable results across space types. With our experience in state-of-the-art facilities and continuously evolving processes, we ensure that our clients experience unmatched service excellence to support our clients’ most ambitious missions.