Bilingual Service Advisor

Toyotaofeasley; Easley (SC); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player is seeking an Assistant Service Manager to enhance customer experiences at their dealership. In this dynamic role, you will be the first point of contact for vehicle owners, ensuring their needs are met with exceptional service. You will collaborate closely with skilled technicians, fostering trust and loyalty among customers. This position offers the opportunity to grow within a supportive team environment that values continuous professional development and customer-first service. If you're passionate about delivering top-notch service and building lasting relationships, this is the perfect opportunity for you.

Benefits

Medical, Dental, Vision Insurance

401K Plans

Uncapped commission

Vacation Pay

Ongoing Professional Training

Advancement opportunities

Employee discounts on products and services

Closed on Sundays

Qualifications

• Must have a clean driving record and valid driver's license.
• Strong customer service and communication skills are essential.

Responsibilities

• Assist in providing 5-star service and maintaining guest relationships.
• Support a team of technicians and ensure customer satisfaction.

Skills

Exceptional customer service

Communication skills

Clean driving record

Technical information interpretation

Documentation of customer concerns

Education

Valid in-state driver's license

Automobile insurance

Job description

BENEFITS

• Medical, Dental, Vision Insurance, and 401K Plans offered
• Uncapped commission
• Vacation Pay
• Ongoing Professional Training and Certifications available
• Advancement opportunities
• Additional supplementary benefits are available
• Employee discounts on products and services
• Closed on Sundays

At Toyota of Easley, our primary goal is to provide 5-star service to all our guests while creating lifelong relationships.

Our employees are our greatest asset. We attribute our ongoing growth and success to our culture and a customer-first business model.

As the Assistant Service Manager, you will be directly responsible for helping to keep our guests' cars running at peak performance.

You will work directly with vehicle owners to provide excellent customer service related to their vehicle needs and experience at our dealership.

You will support a dedicated team of skilled Toyota Certified Technicians, and together, will build relationships and trust with each one of our customers.

As an Assistant Service Manager, you will own our guests' experience in the service lane. You are the first point of contact and will be well-versed in product offerings, inventory needs, technician scheduling, and customer service.

REQUIREMENT SKILLS

• A clean driving record is a mandatory requirement.
• Exceptional customer service and communication skills.
• Must possess a valid in-state driver's license and automobile insurance.
• Ability to accurately listen and document our guests' concerns.
• Interpret and translate technical information for our guests.
• Ensure consistent updates to customers.
• Commitment to creating a positive team environment and a superior culture.

DESIRED SKILLS

• Previous dealership experience is preferred.
• Experience with Toyota Service and/or products is desirable.
• Bilingual candidates are highly preferred.