Bilingual Senior Resident Services Coordinator

The Schochet Companies; Belmont Hill (MA); On-site; USD 47,000 - 50,000; Full time

Benefits offered by this job

Health

Dental

401(k)

3 weeks vacation accrued

12 paid holidays

5 sick days

3 personal days

Additional employee perks

Job summary

The Schochet Companies is seeking a Senior Resident Services Coordinator for Plumley Village, Worcester, MA. The role focuses on coordinating services for residents, ensuring housing stability, and building community partnerships.

The position requires bilingual Spanish proficiency, 3–5+ years in resident services, and a bachelor's degree in a related field. You will advocate for residents, plan community programs, and collaborate with management to deliver confidential, client-centered services.

Qualifications

• Bilingual in Spanish is required.
• 3–5+ years of experience in resident services or related field.
• Bachelor's degree in Social Work, Human Services, Community Development, or related field.
• Experience working with individuals and families with diverse and/or complex needs.
• Strong communication, advocacy, organization, and problem-solving skills.
• Experience developing programs and community partnerships.

Responsibilities

• Assess resident needs, provide referrals, coordinate services, and follow up on outcomes.
• Support residents with housing stability, benefits, education, food assistance, healthcare, mental health, and aging-in-place resources.
• Advocate for residents and help resolve complex challenges and barriers.
• Develop relationships with nonprofits, agencies, service providers, and community partners.
• Plan and coordinate educational, wellness, and community engagement programs.
• Collaborate with property management, volunteers, and Resident Services staff.
• Provide leadership, mentoring, and support to Resident Services colleagues.
• Maintain accurate documentation while protecting resident confidentiality.

Skills

Bilingual in Spanish

Education

Bachelor's degree in Social Work/Human Services/Community Development

Job description

The Schochet Companies is seeking a Senior Resident Services Coordinator for Plumley Village, Worcester, MA. The role focuses on coordinating services for residents, ensuring housing stability, and building community partnerships.

The position requires bilingual Spanish proficiency, 3–5+ years in resident services, and a bachelor's degree in a related field. You will advocate for residents, plan community programs, and collaborate with management to deliver confidential, client-centered services.