Bilingual Senior Automotive Sales & Service Specialist

Able Too Work; Pontiac (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

AutoZone is seeking a Senior Retail Sales Associate in Pontiac, MI, to deliver WOW! customer service and support customers with automotive parts, tools, and promotions.

The role focuses on helping shoppers choose products, maintaining an organized store, and contributing to sales goals. You will work in a fast-paced environment, assisting with installations, using diagnostic tools, and upholding safety procedures.

Qualifications

• Customer service experience and people skills are essential.
• Strong communication in English; bilingual abilities seen as a plus.
• Basic automotive parts knowledge helpful for providing guidance to customers.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and ensure positive interactions.
• Collaborate with managers and teammates to maintain a motivated store environment.
• Recommend products, services, and promotions to boost customer experience and sales metrics.
• Restock merchandise, maintain organized shelves, and support store operations.
• Follow safety policies and PPE protocols to maintain a secure work environment.
• Assist customers with wiper blade, battery, and light bulb installations and read codes using diagnostic tools.

Skills

Customer service

Communication

Automotive knowledge

Education

High school diploma or equivalent

Job description

AutoZone is seeking a Senior Retail Sales Associate in Pontiac, MI, to deliver WOW! customer service and support customers with automotive parts, tools, and promotions.

The role focuses on helping shoppers choose products, maintaining an organized store, and contributing to sales goals. You will work in a fast-paced environment, assisting with installations, using diagnostic tools, and upholding safety procedures.