Bilingual School Receptionist, Year Round

TrulyHired; Cambridge (MA); On-site; USD 42,000 - 52,000; Full time

Job summary

Shore Educational Collaborative in Cambridge seeks a friendly receptionist to be the first contact for families and students. You will greet visitors, route calls, and support daily office operations in a dynamic school environment.

The role is full-time, year-round (40 hrs/week) with opportunities to assist Shore's administrative office during summer in Chelsea. Bilingual English/Spanish required; high school diploma or GED required.

Qualifications

• Fluent in English and Spanish (oral and written).
• Minimum high school diploma or GED; higher ed is a plus.

Responsibilities

• Greet visitors and families warmly and professionally.
• Route incoming calls and provide information to students and staff.
• Perform data entry and attendance-related duties.
• Ensure office supplies are stocked and organized.
• Distribute mail and prepare communications for the school year.
• Coordinate with facilities and IT to support daily operations.
• Assist in food service ordering and related tasks.

Skills

Customer service

Bilingual English/Spanish

Education

High school diploma or GED

Associates or Bachelor's degree a plus

Job description

Job Description

Shore Educational Collaborative's new program in Cambridge, a school for children with disabilities from pre-kindergarten to age 22, is seeking an energetic, dedicated and flexible professional with exemplary customer service skills willing to support a school-wide culture of respect and achievement with an appreciation of diversity. The receptionist is the first point of contact for families and students, as well as a vital resource to the school community. The receptionist should always exhibit professionalism, treat people with respect, and be firm but compassionate in how they address the day-to-day challenges of a rigorous and purposeful school.

This position will be located at the entrance of a leased space in Cambridge, so the candidate must be comfortable greeting and building professional relationships with community members in addition to Shore families and staff.

This is a full-time, year round position (40 hrs/week). During the summer, the person in this position will potentially also support Shore's administrative office or school in Chelsea.

Essential Duties and Responsibilities

• Fulfill receptionist duties to the highest level, exhibiting a pleasant and approachable demeanor and promoting cheerfulness, including routing incoming phone calls and greeting visitors.
• Provide thorough and efficient service to students, staff, families, and guests of Shore Educational Collaborative through daily interactions and routine tasks.
• Perform administrative and data entry duties; such as record and report student attendance, immunizations and assist with student registration.
• Ensure office supplies are kept in stock.
• Receive and distribute incoming mail and prepare outgoing student communications, including but not limited to attendance letters, progress reports, and new school year welcome packets.
• Manage common spaces to maintain appearance and functionality, and use.
• Communicate with facilities team to support staff operations needs using the work order system.
• Regularly stock and manage copier needs, inventory and supplies, including copier maintenance or paper requests.
• Assist in the food service ordering, documentation, etc.

Requirements

• Fluency in oral and written communication skills in both English and Spanish required.
• Minimum high school diploma or GED required, Associates or Bachelor's degree a plus.