Bilingual Sales & Customer Service Specialist

Cooling Systems Caribe; Berkeley Township (NJ); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Stable full-time schedule

Bonuses

Health plan

401(k)

Growth opportunities

Job summary

Cooling Systems Caribe, Inc. is a customer-focused company seeking a Sales & Customer Service Representative to help customers, coordinate with sales and manufacturing, and ensure orders move smoothly from quote to production. The role emphasizes clear communication, accuracy, and timely follow-up in a fast-paced environment.

The position offers a stable full-time schedule, training, and opportunities for growth within a supportive team serving customers across the mainland U.S.

Qualifications

• Bilingual in English and Spanish required for local and mainland U.S. customers.
• Excellent communication and interpersonal skills.
• Strong accuracy and attention to detail in documentation.
• Able to stay organized in a fast-paced environment.
• Willingness to learn; full training provided.

Responsibilities

• Prepare quotes and complete sales transactions by phone, email, text, and in person
• Serve as primary contact for customers with clear, professional communication
• Support outside sales with quotations, order processing, and follow-up
• Create detailed work orders for manufacturing to ensure proper production
• Invoice customers and assist billing and accounts receivable using QuickBooks
• Maintain accurate records, pricing information, and documentation to keep orders and operations running smoothly

Skills

Fluent Spanish

Fluent English

Strong communication

Attention to detail

Organization

Dependability

Willingness to learn

Job description

Cooling Systems Caribe, Inc. is a customer-focused company seeking a Sales & Customer Service Representative to help customers, coordinate with sales and manufacturing, and ensure orders move smoothly from quote to production. The role emphasizes clear communication, accuracy, and timely follow-up in a fast-paced environment.

The position offers a stable full-time schedule, training, and opportunities for growth within a supportive team serving customers across the mainland U.S.