Bilingual Sales Customer Expert

Konsus, Inc. (Superside); United States; Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company is seeking a Bilingual Sales Customer Expert for evening and overnight shifts, working remotely. This role is focused on connecting with customers through various channels, resolving inquiries, and meeting sales objectives. Candidates should have customer service experience and be able to effectively manage various tasks.

Qualifications

• Minimum of 6 months customer service experience.
• Ability to type 25 words per minute.
• Comfort with desktop computer systems.

Responsibilities

• Connect with customers via phone, email, chat, or social media to resolve inquiries.
• Calmly de-escalate issues and escalate interactions when necessary.
• Track call-related information for auditing and reporting purposes.

Skills

Customer Service

Bilingual (Spanish/English)

Typing

Education

High School Graduate or GED

Tools

Desktop Computer Systems

Windows Operating Systems

Job description

A company is looking for a Bilingual (Spanish/English) Sales Customer Expert for evening and overnight shifts, working remotely.

Key Responsibilities

• Connect with customers via phone, email, chat, or social media to resolve inquiries
• Calmly de-escalate issues and escalate interactions when necessary
• Track call-related information for auditing and reporting purposes while meeting sales objectives

Required Qualifications

• Minimum of 6 months customer service experience
• High School Graduate or GED
• Ability to type 25 words per minute
• Comfort with desktop computer systems and Windows operating systems
• Availability to work various shifts