Bilingual Sales Associate: Western Wear & Customer Delight

Cavender's; Waco (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Cavender’s in Texas seeks a Bilingual Sales Associate who can deliver Best of the WEST customer service by building relationships and guiding customers to products that fit their needs. You will maintain product knowledge, use effective selling techniques, and help achieve store sales goals while creating an exceptional shopping experience for English- and Spanish-speaking customers.

This role supports daily store operations, keeps the floor clean and organized, and follows Cavender’s policies.

Qualifications

• Exceptional customer service and relationship-building in a fast-paced retail environment.
• Ability to meet individual and store performance goals through effective selling.
• Ability to lift, move, and position merchandise safely during shifts.
• Fluency in English and Spanish for bilingual customer interactions.

Responsibilities

• Greet customers and deliver Best of the WEST service throughout the shopping experience.
• Identify customer needs, recommend products, and provide personalized service.
• Use selling techniques to maximize sales while maintaining a customer-first approach.
• Maintain up-to-date knowledge of merchandise, promotions and store standards.
• Assist customers with product selection and locating merchandise throughout the store.
• Keep the sales floor clean, organized, and visually appealing; restock displays.

Skills

Customer service

Sales skills

Merchandise handling

Safety awareness

Flexible schedule

Basic literacy

Communication

Teamwork

Bilingual English/Spanish

Job description

Cavender’s in Texas seeks a Bilingual Sales Associate who can deliver Best of the WEST customer service by building relationships and guiding customers to products that fit their needs. You will maintain product knowledge, use effective selling techniques, and help achieve store sales goals while creating an exceptional shopping experience for English- and Spanish-speaking customers.

This role supports daily store operations, keeps the floor clean and organized, and follows Cavender’s policies.