Bilingual Sales Associate (Spanish) – Money Transfer

Ria Money Transfer, INC.; Sterling (VA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Plan

Employee Stock Purchase Plan

Paid Vacation

Sick Leave

Hybrid Work Schedule

Tuition Assistance

Growth Opportunities

Team events

Job summary

Ria Money Transfer in Sterling, VA, seeks a customer-focused associate to process money transfers, money orders and currency exchanges in a fast-paced retail environment. The role requires bilingual English/Spanish communication and solid cash handling skills.

You will verify customer information, assist with inquiries, and maintain accurate daily records while supporting a friendly, compliant service culture across our global money transfer network.

Qualifications

• Fluent in English and Spanish.
• Experience in customer service or financial service environment preferred.
• Basic computer skills (MS Word, Excel).
• Cash handling experience preferred.

Responsibilities

• Interact with customers face-to-face to process money transfers, money orders, and currency exchanges.
• Accurately verify or enter customer information into systems.
• Assist customers with inquiries, service cancellations, or locating other Ria locations.
• Recognize and resolve problems or escalate to management when needed.
• Stay up to date with Ria products, services and policies.
• Balance cash drawer and prepare cash for bank deposit; prepare daily transaction records.

Skills

Bilingual EN/ES

Customer service

Tools

MS Word

Excel

Job description

Ria Money Transfer in Sterling, VA, seeks a customer-focused associate to process money transfers, money orders and currency exchanges in a fast-paced retail environment. The role requires bilingual English/Spanish communication and solid cash handling skills.

You will verify customer information, assist with inquiries, and maintain accurate daily records while supporting a friendly, compliant service culture across our global money transfer network.