Bilingual Sales Associate (Spanish) — Hybrid & Growth

Ria Money Transfer; Sterling (VA); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Plan with match

Employee Stock Purchase Plan

Paid Vacation / Sick Leave

Hybrid Work Schedule

Tuition Assistance

Growth Opportunities

Team bonding events

Job summary

Ria Money Transfer is looking for a customer service-oriented associate in Sterling, VA. You will process money transfers, money orders, and currency exchanges, verify customer data, and assist with inquiries while upholding company policies.

Responsibilities include balancing cash, preparing daily transaction records, and collaborating with management on any issues. Hybrid work schedule offers flexibility and growth opportunities within a diverse team.

Qualifications

• Ability to speak English & Spanish.
• Flexibility to work various schedules, including weekends.
• Basic computer skills, with the ability to use MS Word and Excel.
• Cash handling experience is highly preferred.
• Strong customer service skills.
• A valid work permit is required.

Responsibilities

• Interact with customers face-to-face to process all of Ria's products, including money transfers, money orders, and buying/selling foreign currency.
• Accurately verify or enter customer information into our systems.
• Assist customers courteously with inquiries such as questions about our services, service cancellations, or other Ria locations.
• Recognize and resolve problems, issues, or complaints during queries, or escape them to the management team as needed.
• Stay up to date with Ria's products, services, and policies.
• Balance your cash register and prepare cash for bank deposit.
• Prepare daily transaction records.
• Perform other duties as assigned by colleagues and superiors.

Skills

Bilingual English/Spanish

Customer service

Tools

MS Word

Excel

Job description

Ria Money Transfer is looking for a customer service-oriented associate in Sterling, VA. You will process money transfers, money orders, and currency exchanges, verify customer data, and assist with inquiries while upholding company policies.

Responsibilities include balancing cash, preparing daily transaction records, and collaborating with management on any issues. Hybrid work schedule offers flexibility and growth opportunities within a diverse team.