Bilingual Sales Associate: Cash & Customer Experience

Ria Money Transfer, INC.; Conroe (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Plan with Match

Employee Stock Purchase Plan

Paid Vacation / Sick Leave

Tuition Assistance

Growth Opportunities

Team events

Job summary

Ria Money Transfer is seeking a Sales Associate to promote and process all products and services, ensuring excellent customer experience. The role includes in-person service, supporting internal departments, and assisting branches.

The goal is to help meet monthly targets and provide accurate information to customers. Responsibilities include handling cash, balancing registers, and applying knowledge of products, services, and policies while delivering friendly, bilingual service in Spanish and

Qualifications

• Has a passion for customer service, and experience engaging customers in Spanish and English.
• Excellent communication skills, both verbal and written.
• Able to work in a team environment, as well as independently.

Responsibilities

• Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency.
• Accurately verify or enter the customer’s information on our systems.
• Courteously assist customers with inquiries about services, cancellations or other Ria locations.
• Recognize problems and propose solutions or elevate to management.
• Keep up to date with Ria’s products, services and policies.
• Balance the cash register and prepare cash for bank deposit.
• Prepare daily transactions record.
• Perform other duties as assigned by colleagues and superiors.

Skills

Customer service

Bilingual Spanish/English

Communication skills

Teamwork

Learn quickly

Tools

MS Word

Excel

Job description

Ria Money Transfer is seeking a Sales Associate to promote and process all products and services, ensuring excellent customer experience. The role includes in-person service, supporting internal departments, and assisting branches.

The goal is to help meet monthly targets and provide accurate information to customers. Responsibilities include handling cash, balancing registers, and applying knowledge of products, services, and policies while delivering friendly, bilingual service in Spanish and