Bilingual Sales Associate

Barri Financial Group; Seguin (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Barri Financial Group in Texas is seeking a Sales Associate who will represent the company through daily client interactions and deliver outstanding customer service. This role focuses on enhancing branding while applying best practices during transactions and services provided.

Requirements include a High School diploma or GED, fluency in Spanish and basic English, and strong cash handling with attention to detail.

Qualifications

• High School Diploma or GED required.
• Must speak Spanish fluently with basic English.
• Ability to use keyboard and mouse.
• Detail oriented with numbers and currency.

Responsibilities

• Deliver outstanding customer service through daily interactions with clients.
• Advise customers about rates and make recommendations.
• Gather information to find solutions for customers and close transactions.
• Maintain confidentiality of customer information and ensure accuracy of cash handling.
• Support branding and acceptance of the company in the market and ensure compliance with procedures.

Skills

Spanish fluency

English basic

Cash handling

Customer service

Detail orientation

Keyboard & mouse basics

Education

High School diploma or GED

Job description

SUMMARY: The Sales Associate will serve as a key representative of the organization to our external clients. This role will focus on delivering outstanding customer service through daily interactions with clients while creating value for the organization and for our clients. This person will proactively enhance the company acceptance and branding in the market while applying best practices and processes during the transactions and services provided.

I. KEY REQUIREMENTS:

Minimum experience and requirements:

• High School Diploma or GED.
• Must speak Spanish fluently and at least basic English communication.
• Ability using computer’s keyboard (letters and numbers) and computer mouse.
• Detail oriented especially when reading, writing, and counting numbers and currency.

II. KEY COMPETENCIES:

You will be responsible for driving the results and development of the organization. To be successful in this role, you must have at least the following key competencies:

• Strong verbal & written communication skills for constant interaction with customers in person or by phone.
• Passion to provide outstanding customer service.
• Ability to analyze customer needs, advises about rates, & make recommendations.
• Ability to gather key information to find solutions for our customers.
• Maintains confidentiality of customer information.
• Ability to manage large amounts of cash transactions.
• Team player, collaborator, and service oriented.
• Maintains a clean and organized work environment.
• Maintains and applies current procedural knowledge for compliance guideline standards.
• Other tasks as assigned by management.

III. WORK ENVIRONMENT AND PHYSICAL DEMANDS:

The physical demands described here represent what an employee should do to complete the essential functions of the job. Reasonable accommodation can be made for people with disabilities so they can complete essential tasks of the job.

Work Demands:

• Office Environment.
• Open sales floor or a supermarket customer service booth.
• The environment in this position may vary based on the location of the store. It is expected that the noise level in commercial locations is at a moderate level.

Physical Demands:

• Frequent sitting and operating of computers, phone, calculator.
• Hand manipulation: Use of hands to grab, organize, turn things, and related (20% to 50% of the time).
• Observing, listening, and talking to customers and coworkers (70% of the time)
• Sitting: 80% of the time.
• Standing/Walking: 1% to 20% of the time)
• Inclined/Bending: 1% to 20% of the time)
• Standing and/or carrying things up to 20 lbs. (1% to 5% of the time)
• Pushing/Pulling up to 20 lbs. (1% to 5% of the time)
• Extended sitting hours.
• Observing and listening.
• Cleaning and organizing as need.
• Capture data: 20% to 35 of the time

INFORMACIÓN DE LA EMPRESA Y NUESTRO PROPÓSITO:

RESUMEN:

Qualifications

Skills

Required

Spanish

Advanced

Education

Required

High School or better.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.