Bilingual Sales Associate

Barri Financial Group; Bellflower (CA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision Insurance

Life insurance

401K (Retirement Plan)

Vacation

Job summary

Barri Financial Group is seeking a Sales Associate to serve as a key representative to our external clients. The role focuses on delivering outstanding customer service through daily interactions and accurate transactions, while promoting the company’s branding in the market.

The candidate will communicate in Spanish and English, handle cash, and follow best practices during transactions and services provided, contributing to customer satisfaction and brand integrity.

Qualifications

• High School Diploma or GED.
• Fluent Spanish and basic English.
• Computer keyboard and mouse skills.
• Detail oriented with reading, writing, and counting currency.

Responsibilities

• Interact with customers to understand needs and explain products/services.
• Assist customers on the sales floor and at the service desk.
• Process transactions accurately and maintain cash handling and records.

Skills

Spanish language

Customer service

Cash handling

Attention to detail

Education

High School Diploma or GED

Job description

SUMMARY:

The Sales Associate will serve as a key representative of the organization to our external clients. This role will focus on delivering outstanding customer service through daily interactions with clients while creating value for the organization and for our clients. This person will proactively enhance the company acceptance and branding in the market while applying best practices and processes during the transactions and services provided.

I. KEY REQUIREMENTS:

• High School Diploma or GED.
• Must speak Spanish fluently and at least basic English communication.
• Ability using computer’s keyboard (letters and numbers) and computer mouse.
• Detail oriented especially when reading, writing, and counting numbers and currency.

II. KEY COMPETENCIES:

• Strong verbal & written communication skills for constant interaction with customers in person or by phone.
• Passion to provide outstanding customer service.
• Ability to analyze customer needs, advises about rates, & make recommendations.
• Ability to gather key information to find solutions for our customers.
• Maintains confidentiality of customer information.
• Ability to manage large amounts of cash transactions.
• Team player, collaborator, and service oriented.
• Maintains a clean and organized work environment.
• Maintains and applies current procedural knowledge for compliance guideline standards.
• Other tasks as assigned by management.

III. WORK ENVIRONMENT AND PHYSICAL DEMANDS:

The physical demands described here represent what an employee should do to complete the essential functions of the job. Reasonable accommodation can be made for people with disabilities so they can complete essential tasks of the job.

Work Demands:

• Office Environment.
• Open sales floor or a supermarket customer service booth.
• The environment in this position may vary based on the location of the store. It is expected that the noise level in commercial locations is at a moderate level.

Physical Demands:

• Frequent sitting and operating of computers, phone, calculator.
• Hand manipulation: Use of hands to grab, organize, turn things, and related (20% to 50% of the time).
• Observing, listening, and talking to customers and coworkers (70% of the time)
• Sitting: 80% of the time.
• Standing/Walking: 1% to 20% of the time)
• Inclined/Bending: 1% to 20% of the time)
• Standing and/or carrying things up to 20 lbs. (1% to 5% of the time)
• Pushing/Pulling up to 20 lbs. (1% to 5% of the time)
• Extended sitting hours.Observing and listening.
• Cleaning and organizing as need.
• Capture data: 20% to 35 of the time

Benefits we offer:

• Health Insurance
• Dental and Vision Insurance
• Life insurance
• 401K (Retirement Plan)
• Vacation

INFORMACIÓN DE LA EMPRESA Y NUESTRO PROPÓSITO:

RESUMEN:

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.