Bilingual Sales Advocate (64867)

Mobilelink USA; Springfield (IL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

PTO after 90 days

Dental insurance

Health insurance

Vision insurance

Company-paid life insurance

Job summary

Mobilelink USA in Springfield, IL is hiring a Sales Advocate to deliver outstanding customer service in-store. The role supports the Cricket brand, helps customers find the right wireless solutions, and participates in store operations.

The position offers full-time or part-time hours with base+commission compensation. This role requires bilingual English/Spanish capabilities, reliable transportation, and availability to work evenings/weekends/holidays.

Qualifications

• Must be fluent in English and Spanish.
• Clear communication skills and positive attitude.
• Retail sales experience is helpful but not required.
• 18+ and legally eligible to work in the United States.

Responsibilities

• Provide extraordinary customer service by understanding customers' needs.
• Build value by offering tailored solutions for individuals, families, or small businesses.
• Represent the Cricket brand with professionalism and courtesy.
• Assist store leadership with daily store operations and duties.
• Aim to achieve sales goals and KPIs; bonus potential may apply.

Skills

Bilingual (English/Spanish)

Job description

Job Details: Job Location: Springfield, IL 62704, Position Type: Full-Time/Part-Time, Salary Range: $30,000.00 - $50,000.00 Base+Commission/year, Job Category: Store Sales, With over 500 Cricket stores, Mobilelink is Cricket's largest authorized wireless retailer in the United States, and we want you to join us as a Sales Advocate!

Our Bilingual Sales Advocates have unlimited earning capacity with our lucrative commission plans. We will provide you with the training and tools needed to be successful in this position. Sales Advocates serve our customers by providing the right solutions for their needs. We provide a career path that is truly defined to offer maximum potential for upward mobility into leadership. Join the community and forge your own sales path today! This position includes unlimited commission potential as well as unlimited growth potential!

Why Join the Mobilelink Family?

• Unlimited earning potential
• Unlimited growth potential
• PTO after 90 days.
• Dental Insurance
• Health insurance
• Vision insurance
• Company-paid Life Insurance

Role Responsibilities:

• Provide extraordinary customer service by being compassionate towards and understanding their needs.
• Build value by offering tailored and thoughtful solutions to fit each person, family, or business.
• Represent our Company and the Cricket brand with the utmost professionalism and courtesy.
• Assist our leaders with store operations and duties.
• Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment).

Qualifications: Job Qualifications:

• Must be fluent in two or more languages. This specific position requires English and Spanish.
• Clear communication skills- Attitude and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity
• A background in retail sales is helpful, but not required.
• At least 18 years old and legally able to work in the United States without restrictions.
• Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
• Strong Social Media presence preferred.
• Must have reliable transportation to the location.
• Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed.
• Ability to operate a personal computer.
• Adhere to the Team Color policy while maintaining a neat and professional appearance.

Working Conditions:

• Ability to lift up to 10 pounds.
• Ability to bend, squat, and stretch for purposes of inventory and stocking.
• Required to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation).
• Ability to work in a fast-paced environment.
• Ability to follow instructions to completion.
• Problem solves under pressure.