Bilingual Sales Advocate (64864)

Mobilelink USA; Springfield (IL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

PTO after 90 days

Dental Insurance

Health insurance

Vision insurance

Company-paid Life Insurance

Job summary

Mobilelink USA in Springfield, IL is hiring a Sales Advocate to join our team. The role focuses on helping customers find the right wireless solutions, delivering exceptional service, and meeting daily sales goals.

This bilingual position (English/Spanish) requires strong communication, reliability, and willingness to work evenings/weekends. We offer unlimited earning potential with commission, PTO after 90 days, and comprehensive health, dental, vision, and life insurance.

Qualifications

• Must be fluent in two languages; English and Spanish.
• Clear communication skills and attitude.
• Commitment to exemplary customer service; retail sales experience helpful.

Responsibilities

• Provide extraordinary customer service by understanding needs.
• Build value by offering tailored solutions to fit customers.
• Represent the Cricket brand with professionalism and courtesy.
• Assist store leadership with store operations and duties.
• Achieve sales goals and KPIs with potential bonuses.

Skills

Bilingual (EN/ES)

Customer service

Communication skills

Job description

Job Details

Job Location: Springfield, IL 62702, Position Type: Full-Time/Part-Time, Salary Range: $30,000.00 - $50,000.00 Base+Commission/year, Job Category: Store Sales, With over 500 Cricket stores, Mobilelink is Cricket's largest authorized wireless retailer in the United States, and we want you to join us as a Sales Advocate!

Our Bilingual Sales Advocates have unlimited earning capacity with our lucrative commission plans. We will provide you with the training and tools needed to be successful in this position. Sales Advocates serve our customers by providing the right solutions for their needs. We provide a career path that is truly defined to offer maximum potential for upward mobility into leadership. Join the community and forge your own sales path today! This position includes unlimited commission potential as well as unlimited growth potential!

Why Join the Mobilelink Family?

• Unlimited earning potential
• Unlimited growth potential
• PTO after 90 days.
• Dental Insurance
• Health insurance
• Vision insurance
• Company-paid Life Insurance

Role Responsibilities

• Provide extraordinary customer service by being compassionate towards and understanding their needs.
• Build value by offering tailored and thoughtful solutions to fit each person, family, or business.
• Represent our Company and the Cricket brand with the utmost professionalism and courtesy.
• Assist our leaders with store operations and duties.
• Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment).

Job Qualifications

• Must be fluent in two or more languages. This specific position requires English and Spanish.
• Clear communication skills- Attitude and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity
• A background in retail sales is helpful, but not required.
• At least 18 years old and legally able to work in the United States without restrictions.
• Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
• Strong Social Media presence preferred.
• Must have reliable transportation to the location.
• Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed.
• Ability to operate a personal computer.
• Adhere to the Team Color policy while maintaining a neat and professional appearance.

Working Conditions

• Ability to lift up to 10 pounds.
• Ability to bend, squat, and stretch for purposes of inventory and stocking.
• Required to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation).
• Ability to work in a fast-paced environment.
• Ability to follow instructions to completion.
• Problem solves under pressure.