Bilingual Sales Advocate (64512)

Mobilelink USA; San Antonio (TX); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

PTO after 90 days

Health insurance

Dental insurance

Vision insurance

Company-paid life insurance

Job summary

Mobilelink USA is seeking a bilingual Sales Advocate for our San Antonio location. The role focuses on delivering exceptional customer service, understanding customer needs, and offering tailored Wireless solutions. You may assist with store operations and contribute to meeting sales KPIs, with opportunities for bonuses.

Candidates should be fluent in English and Spanish, communicate clearly, and have a customer‑centric mindset. Prior retail sales experience is helpful, but not required.

Qualifications

• Fluent in two or more languages (English and Spanish required).
• Clear communication skills and attitudes.
• Customer service excellence and integrity.

Responsibilities

• Provide extraordinary customer service by understanding needs and offering tailored solutions.
• Represent Cricket Wireless and the company with professionalism and courtesy.
• Assist store leaders with daily store operations and duties.
• Achieve sales goals and KPIs, with potential bonus.
• May participate in outside sales events or community activities as needed.

Skills

Bilingual (English/Spanish)

Customer service

Retail sales

Communication skills

Problem solving

Job description

Job DetailsJob Location: San Antonio, TX 78237Position Type: Full-Time/Part-TimeJob Category: Store SalesMobilelink-Bilingual Sales Advocate

Why Join the Mobilelink Family?

• Unlimited earning potential
• Unlimited growth potential
• PTO after 90 days.
• Dental Insurance
• Health insurance
• Vision insurance
• Company-paid Life Insurance

Role Responsibilities:

• Provide extraordinary customer service by being compassionate towards and understanding their needs.
• Build value by offering tailored and thoughtful solutions to fit each person, family, or business.
• Represent our Company and the Cricket brand with the utmost professionalism and courtesy.
• Assist our leaders with store operations and duties.
• Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment).
• As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth.
• Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment. Duties at such events may include, but are not limited to: engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown.

Job Qualifications:

• Must be fluent in two or more languages. This specific position requires English and Spanish.
• Clear communication skills- Attitude and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity
• A background in retail sales is helpful, but not required.
• At least 18 years old and legally able to work in the United States without restrictions.
• Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
• Strong Social Media presence preferred.
• Must have reliable transportation to the location.
• Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed.
• Ability to operate a personal computer.
• Adhere to the Team Color policy while maintaining a neat and professional appearance.

Working Conditions:

• Ability to lift up to 10 pounds.
• Ability to bend, squat, and stretch for purposes of inventory and stocking.
• Require to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation).
• Ability to work in a fast-paced environment.
• Ability to follow instructions to completion.
• Problem solves under pressure.