Bilingual Sales Advocate (65282)

Mobilelink USA; Austin (TX); On-site; USD 25,000 - 50,000; Full time

Benefits offered by this job

Unlimited earning potential

Unlimited growth potential

PTO after 90 days

Dental Insurance

Health insurance

Vision insurance

Company-paid Life Insurance

Job summary

Mobilelink USA is seeking a Bilingual Sales Advocate in Austin, TX to deliver outstanding customer service for Cricket Wireless products and services. You will represent the Cricket brand, assist store operations, and strive to meet sales goals in a fast-paced retail environment.

Requirements include English and Spanish fluency, strong communication, and availability to work at least 32 hours weekly including evenings and weekends.

Qualifications

• Fluent in English and Spanish.
• Clear communication and customer service orientation.
• Commitment to exemplary service, honesty and integrity.
• Retail sales experience helpful but not required.
• Must be 18+ and eligible to work in the United States.

Responsibilities

• Provide exceptional customer service by understanding needs.
• Offer tailored solutions to fit each person, family, or business.
• Represent Cricket Wireless with professionalism.
• Assist store leaders with operations.
• Achieve sales goals and KPIs; bonuses may apply.

Skills

Bilingual (English & Spanish)

Strong communication

Job description

Job Details:

Job Location: Austin, TX 78753, Position Type: Full-Time/Part-Time, Salary Range: $25,000.00 - $50,000.00 Base+Commission/year, Job Category: Store Sales, Mobilelink-Bilingual Sales Advocate

Why Join the Mobilelink Family?

• Unlimited earning potential
• Unlimited growth potential
• PTO after 90 days.
• Dental Insurance
• Health insurance
• Vision insurance
• Company-paid Life Insurance

Role Responsibilities:

• Provide extraordinary customer service by being compassionate towards and understanding their needs.
• Build value by offering tailored and thoughtful solutions to fit each person, family, or business.
• Represent our Company and the Cricket brand with the utmost professionalism and courtesy.
• Assist our leaders with store operations and duties.
• Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment).
• As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth.
• Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment. Duties at such events may include, but are not limited to: engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown.

Qualifications: Job Qualifications

• Must be fluent in two or more languages. This specific position requires English and Spanish.
• Clear communication skills- Attitude and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity
• A background in retail sales is helpful, but not required.
• At least 18 years old and legally able to work in the United States without restrictions.
• Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
• Strong Social Media presence preferred.
• Must have reliable transportation to the location.
• Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed.
• Ability to operate a personal computer.
• Adhere to the Team Color policy while maintaining a neat and professional appearance.

Working Conditions:

• Ability to lift up to 10 pounds.
• Ability to bend, squat, and stretch for purposes of inventory and stocking.
• Require to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation).
• Ability to work in a fast-paced environment.
• Ability to follow instructions to completion.
• Problem solves under pressure.