Bilingual RN Health Coach/Care Coordinator - Evernorth - Chicago IL and Dallas, TX

The Cigna Group; Dallas (TX); Hybrid; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a passionate Nurse Case Management Lead Analyst to provide virtual onsite health coaching in various cities. In this dynamic role, you will empower customers to take charge of their health outcomes while collaborating with clinical teams to drive improvements. Ideal candidates will possess a strong clinical background, an active RN license, and a commitment to health education. Join a forward-thinking organization that prioritizes employee growth and well-being, and make a meaningful impact in the health and wellness field.

Qualifications

• 3+ years in health and wellness with strong clinical skills.
• Experience in health coaching and education is essential.
• Ability to work independently and collaborate with clients.

Responsibilities

• Provide virtual coaching and support to customers.
• Collaborate to establish health improvement plans.
• Lead health and wellness promotional activities.

Skills

Health Coaching

Clinical Skills

Customer-Centric Focus

Motivational Interviewing

Chronic Disease Management

Bilingual Spanish

Education

Active RN License

ACLS/BLS/CPR/AED Certification

Tools

Computer Software Applications

Job description

The job profile for this position is Nurse Case Management Lead Analyst, which is a Band 3 Senior Contributor Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

Virtual Onsite RN Health Coach - Phoenix, Dallas, Orlando, or Chicago

• Provide virtual onsite customer coaching and support.

• Identify customer health education needs through targeted health assessment activities. Refer customer to other Cigna Evernorth clinical programs or client specific programs as clinically appropriate

• Collaborate with customers to establish health improvement plans, set personalized evidence-based goals, and support customers in achieving those goals.

• Empower customers to become an active participant in their own health outcomes.

• Assist Customer in overcoming barriers to better health.

• Lead and support a variety of Health and wellness promotional activities, such as group coaching, wellness challenges and Health related seminars.

• Utilize biometric values and motivational interviewing techniques to collaborate with customer to drive to improve clinical outcomes.

• Provide support for health-related site events, which include open enrollment, wellness committee facilitation, health fairs, etc.

• Collaborate with our matrix partners to support the overall health and wellness strategy your aligned client.

What we expect from you:

• Active and unrestricted RN license in respective state, with ability to maintain active licensure is required.

• Strong Clinical skills with at least 3 or more years of experience in health and wellness field.

• At least 1 or more years of health coaching/health education experience

• Current ACLS/BLS/CPR/AED Certification

• High energy level, with dynamic presentation skills is required.

• Positive role model in demonstrating healthy behaviors

• Passion for health improvement

• Ability to work independently

• Customer-centric focus

• Ability to proactively collaborate professionally with the client and other matrix partners.

• Understand and own a variety of clinical targets and outcome measurements. Develop action plans that drive clinical value for the customers and clients.

• Proven administrative abilities, with strong computer and software application skills.

Bonus points for:

• Chronic Disease Management experience

• Motivational interviewing training/experience.

• Case Management experience

• Smoking cessation and diabetes experience.

• Bilingual Spanish required.

This role is based virtual onsite in Phoenix, AZ; Orlando, FL; Chicago IL, or Dallas TX.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.