Bilingual RN Health Coach/Care Coordinator - Evernorth - Chicago IL and Dallas, TX

Cigna; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

An innovative health services company is seeking a Virtual Onsite RN Health Coach to empower clients in their health journeys. This role involves providing virtual coaching, conducting health assessments, and collaborating with clients to set personalized health goals. You'll lead wellness activities and support health-related events while utilizing motivational interviewing techniques to enhance clinical outcomes. Join a dynamic team dedicated to improving lives and driving health innovations in a supportive environment. If you're passionate about health improvement and have a strong clinical background, this opportunity is perfect for you.

Qualifications

• 3+ years in health and wellness with strong clinical skills.
• Experience in health coaching and education.

Responsibilities

• Provide virtual coaching and support to customers.
• Collaborate to establish health improvement plans.

Skills

Health Coaching

Clinical Skills

Motivational Interviewing

Customer-Centric Focus

Independent Work

Education

Active RN License

ACLS/BLS/CPR/AED Certification

Tools

Computer Skills

Job description

Virtual Onsite RN Health Coach - Phoenix, Dallas, Orlando, or Chicago

• Provide virtual onsite customer coaching and support.

• Identify customer health education needs through targeted health assessment activities. Refer customers to other Cigna Evernorth clinical programs or client-specific programs as clinically appropriate.

• Collaborate with customers to establish health improvement plans, set personalized evidence-based goals, and support customers in achieving those goals.

• Empower customers to become active participants in their own health outcomes.

• Assist customers in overcoming barriers to better health.

• Lead and support various health and wellness promotional activities, such as group coaching, wellness challenges, and health-related seminars.

• Utilize biometric values and motivational interviewing techniques to collaborate with customers to improve clinical outcomes.

• Support health-related site events, including open enrollment, wellness committee facilitation, and health fairs.

• Collaborate with matrix partners to support the overall health and wellness strategy of your aligned client.

What we expect from you

• Active and unrestricted RN license in the respective state, with the ability to maintain active licensure.
• At least 3 years of experience in the health and wellness field with strong clinical skills.
• At least 1 year of health coaching/health education experience.
• Current ACLS/BLS/CPR/AED Certification.
• High energy level and dynamic presentation skills.
• Positive role model demonstrating healthy behaviors.
• Passion for health improvement.
• Ability to work independently.
• Customer-centric focus.
• Ability to collaborate professionally with clients and matrix partners.
• Understanding clinical targets and outcome measurements; developing action plans to drive clinical value.
• Strong computer and software skills.

Bonus points for

• Chronic Disease Management experience.
• Motivational interviewing training/experience.
• Case Management experience.
• Experience with smoking cessation and diabetes management.
• Bilingual in Spanish.

This role is based virtual onsite in Phoenix, AZ; Orlando, FL; Chicago, IL; or Dallas, TX.

For remote work, a broadband internet connection of at least 10 Mbps download and 5 Mbps upload is required.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care, and benefit solutions to improve health and vitality. We innovate to make prediction, prevention, and treatment of illness more accessible. Join us in driving growth and improving lives.

Qualified applicants will be considered regardless of race, color, age, disability, sex, pregnancy, medical conditions, sexual orientation, gender identity, veteran or military status, religion, national origin, marital or familial status, genetic information, public assistance status, citizenship, or other protected characteristics.

If you require reasonable accommodation for the application process, please email: [e-mail]. Do not email for application updates or resumes.

The Cigna Group maintains a tobacco-free policy and may not hire tobacco/nicotine users in states where permitted. Candidates using tobacco/nicotine in such states must enter a smoking cessation program prior to employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington.

Applicants with criminal histories will be considered in accordance with applicable laws.