Bilingual Retail Store Manager — Lead Sales & Growth

Mobilelink USA; Las Vegas (NV); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Unlimited earning potential

Unlimited growth potential

PTO after 90 days

Dental insurance

Health insurance

Vision insurance

Company-paid Life Insurance

Job summary

Mobilelink USA is seeking a Retail Store Manager in Las Vegas to lead store sales, service, and operations, driving performance and customer satisfaction. The role requires strong leadership, coaching, and engagement with the team to maximize results.

The RSM will implement company programs, ensure training on products and promotions, and collaborate with the District Manager to launch new initiatives while maintaining a welcoming store environment.

Qualifications

• Two (2) years proven retail sales management experience (interactive sales process, commissioned sales).
• Two (2) years of recruiting, hiring, and developing successful store sales teams.
• Excellent sales skills and demonstrated ability to meet or exceed performance standards.
• Ability to motivate, lead, and develop others.
• Ability to work flexible hours, including evenings, weekends, and holidays per business needs.
• Ability to operate a personal computer, wireless equipment, copier, and fax.
• Effective communication, presentation, and interpersonal skills.
• Strong organisational skills with attention to detail.
• Reliable transportation to assist at other locations within 30 minutes' radius from the home store when needed.

Responsibilities

• Fully accountable for the execution of sales, service, and customer experience initiatives in-store.
• Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating the team to succeed.
• Create a work environment where all employees can excel.
• Always deliver exceptional customer experience.
• Fully understand and assist in educating personnel on the compensation plan and ensure employees know how to maximise sales.
• Partner with the District Manager and other appropriate parties to successfully launch new products, services, or processes.
• Ensure that employees are properly trained on new products and promotions to sell with confidence.
• Assist departments such as Human Resources and Loss Prevention in internal investigations.
• Assist on the sales floor in order to be available for coaching and developing store personnel.
• Schedule and staff to budgeted hours as assigned.
• Ensure the team is providing a clean and inviting atmosphere for customers.
• Adhere to back-office compliance, processes, procedures, reports, documentation, and policies.
• Respond in a timely manner to all communications.
• Ensure timely completion of required training within the store.
• Always ensure the protection of assets.
• Duties at events may include engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown.

Skills

Retail sales leadership

Staff coaching

Customer experience

Communication skills

Time management

English fluency

Job description

Mobilelink USA is seeking a Retail Store Manager in Las Vegas to lead store sales, service, and operations, driving performance and customer satisfaction. The role requires strong leadership, coaching, and engagement with the team to maximize results.

The RSM will implement company programs, ensure training on products and promotions, and collaborate with the District Manager to launch new initiatives while maintaining a welcoming store environment.