Bilingual Retail Sales Specialist – Commission & Perks

Charter Communications, Inc.; Monroe (NC); On-site; USD 25,000 - 31,000; Full time

Job summary

Spectrum is seeking a Retail Sales Specialist to represent our portfolio of Internet, TV, mobile, and other services. You will engage customers, promote products, and drive sales in a fast-paced store environment.

Responsibilities include delivering exceptional service, handling transactions, staying informed about promotions, and maintaining store standards. Bilingual in Spanish is a plus; high school diploma required.

Qualifications

• Proficiency in cash handling and accurate payment transactions.
• Comfort with personal technology, mobile devices, and video platforms; basic computer skills.
• Strong English reading/writing; ability to multitask and adapt to change.

Responsibilities

• Enhance the customer experience by meeting sales, service, and operational goals.
• Identify sales opportunities and educate customers about Spectrum products.
• Build positive customer relationships, listen effectively, and overcome objections to resell value.
• Maintain knowledge of Spectrum products, pricing, promotions, and visual standards.
• Create a welcoming store atmosphere, ensure a clean retail experience, and comply with policies.

Skills

Cash handling

Technology fluency

Math basics

English proficiency

Communication

Teamwork

Bilingual: Spanish

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Spectrum is seeking a Retail Sales Specialist to represent our portfolio of Internet, TV, mobile, and other services. You will engage customers, promote products, and drive sales in a fast-paced store environment.

Responsibilities include delivering exceptional service, handling transactions, staying informed about promotions, and maintaining store standards. Bilingual in Spanish is a plus; high school diploma required.