Bilingual Research Associate (English and Mandarin)

Parexel International; Glendale (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Paid time off

401(k) match

Health insurance

Life insurance

Job summary

Parexel Glendale, CA is seeking an Onsite Research Associate who is fluent in English and Mandarin to support Phase I trials. You will recruit participants, manage visits and logs, and ensure safety and quality throughout study activities.

The role offers day shifts Mon-Fri with occasional weekend work. Compensation starts at $20 to $25 per hour, plus opportunities for bonuses and comprehensive benefits. A strong emphasis is placed on training and internal career growth.

Qualifications

• Customer service experience in a fast-paced environment.
• Fluent in written and spoken English and Mandarin.
• Patient care experience highly preferred.
• Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail.
• B.S.+ in related life science field OR HS diploma/GED with relevant experience.

Responsibilities

• Understand study protocols and complete required medical procedures.
• Recruit study participants by calling the database and attending events.
• Enter participants in tracking systems and maintain logs.
• Conduct screening visits and assist with assessment of medications and adverse events.
• Prepare and monitor study supplies and stock levels in clinic.
• Label, inventory, and send plasma samples.
• Problem solve participant issues as they arise.
• Ensure participant safety is provided.
• Assist with monitor visits and room setup.
• Identify issues needing sponsor approval and bring to CRC.
• Maintain knowledge of Clinical Operating Guidelines.

Skills

Customer service experience

Bilingual (English & Mandarin)

Multitasking

Attention to detail

Education

B.S. in life science

HS diploma/GED with relevant experience

Job description

Onsite Research Associate - Bilingual in English and Mandarin

Parexel Early Phase Clinical Unit supports the development of innovative new medicines which are vital for public health, improving outcomes, and saving lives. The early phase and “first in human” trials are the first step in testing these novel treatments in humans.

At Parexel Glendale, CA unit our highly trained and skilled Research Associates are crucial to ensuring the successful completion of Phase I trials. This is a great role for anyone that aspires to be an enrollment specialist, clinical research coordinator, or eventually manager. Parexel provides a great system of support to help you grow and advance your career internally.

What you’ll do after training is completed (including but not limited):

• You will understand study protocols and be able to complete required medical procedures

• Recruit study participants by calling the database, attending company sponsored community events, posting flyers in schools, senior centers, supermarkets, and other establishments.

• Enter study participants in the study participant tracking system and study logs, maintain appointment calendars, and operate company information systems and computer programs.

• Conduct screening visits and study protocol specific study participant visits, assist staff physicians in assessment of concomitant medications, adverse events, lab results, and other test results.

• Prepare/monitor study supplies and stock levels in clinic/hospital.

• Label, inventory, and send plasma samples.

• Problem solve study participant issues as they arise.

• Ensure basic study participant safety is provided

• Assist with Monitor visits (i.e., room set up, etc.).

• Identify issues that need Sponsor approval and bring these to the attention of the CRC.

• Maintain and update knowledge of Clinical Operating Guidelines and their proper application.

• Assume appropriate role with study participants and caregivers.

• Assure quality and accuracy of source and CRF documentation.

• Comply with Quality Management (QM) department guidelines and perform corrections for QM, CRC and Monitor/Sponsor Representative in a timely manner.

Your Profile:

• Customer service experience in a fast-paced environment

• Fluent in written and spoken English and Mandarin

• Patient Care experience highly preferred

• Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail

• B.S.+ in related life science field OR HS diploma/GED with relevant experience

Shifts/Hours:

• Seeking candidates that can work the day shift M-F

• Weekend shifts are occasionally required

Base Pay Range: $20.00 to $25.00 per hour

Actual salaries may vary within the range based on several factors including, but not limited to education, training, experience, professional achievement, and location.

In addition to base salary, some roles may be eligible for participation in Parexel’s annual performance-based bonus plan, annual salary review and additional total rewards incentives.

Our talent acquisition team will provide additional details on our bonus plan or incentive programs for those eligible roles. For all eligible employees, we offer market leading benefit programs including paid time off, 401k match, life insurance, health insurance, and other benefit offerings in accordance with the terms of applicable plans.

EEO Disclaimer Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.