Associate Manager, Enrollment

Parexel International; Baltimore (MD); On-site; USD 80,000 - 99,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance

Tuition Reimbursement

Vacation/Holiday/Sick Time

Flexible Spending & Health Savings

Work/Life Balance

401(k) with Company Match

Pet Insurance

Job summary

Parexel International is seeking an Associate Manager, Enrollment to oversee Enrollment Services within the EPCU. You will lead recruitment, screening, and marketing efforts to ensure timely, budget-conscious enrollment compliant with GCP and sponsor protocols.

You will collaborate with Clinical Operations, Medical, Project Management, and Business Development to accelerate study delivery while ensuring a positive participant experience. This on-site role is based in Baltimore, MD.

Qualifications

• Bachelor's degree in Life Sciences, Healthcare, Marketing, Business, or related field.
• 2+ years of experience in clinical research, pharmaceutical development, healthcare, patient recruitment, enrollment operations, or related field.
• Experience leading or coordinating teams, projects, or operational initiatives.
• Demonstrated experience supporting recruitment, marketing, enrollment, or participant engagement efforts.
• Strong organizational, communication, and problem-solving skills.
• Ability to build relationships with internal and external stakeholders and represent the organization professionally.

Responsibilities

• Lead and oversee recruitment, screening, and marketing teams to deliver enrollment services.
• Oversee study recruitment performance, screening metrics, and enrollment progress.
• Develop and execute patient recruitment, marketing, and community outreach strategies.
• Partner with cross-functional teams to support study execution and enrollment goals.
• Review study feasibility and provide recommendations to improve recruitment.

Skills

Leadership

Recruitment

Enrollment

Marketing

Stakeholder management

Project management

Communication

MS Office

Education

Bachelor's degree in Life Sciences

Master's degree in a relevant field

Tools

MS Office suite

Job description

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose, moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart.

About the Role

We are seeking an Associate Manager, Enrollment (Patient Recruitment & Enrollment Manager) to join our team. This role is responsible for overseeing Enrollment Services within our Early Phase Clinical Unit (EPCU), ensuring clinical research studies are enrolled on time, within budget, and in compliance with sponsor protocols, Good Clinical Practice (GCP), and applicable regulations.

The Associate Manager, Enrollment will lead teams responsible for patient recruitment, screening, and marketing initiatives that support enrollment goals across a portfolio of clinical studies. Working closely with Clinical Operations, Business Development, Medical, Project Management, and other key stakeholders, you will help develop and execute recruitment strategies that accelerate study delivery while maintaining a positive participant experience.

This is an excellent opportunity for a candidate with a combination of recruitment, patient enrollment, and marketing experience, ideally within a Clinical Research Organization (CRO) or clinical healthcare environment, who is passionate about connecting patients with clinical research opportunities.

Please note, this role is 100% on-site at our Baltimore, MD unit (no remote work).

Key Responsibilities

• Lead and develop recruitment, screening, and marketing teams to deliver high-quality enrollment services for clinical research studies.
• Oversee study recruitment performance, screening metrics, and enrollment progress to ensure timelines and business objectives are achieved.
• Develop and execute innovative patient recruitment, marketing, and community outreach strategies to support clinical study enrollment.
• Partner with cross-functional teams including Clinical Operations, Medical, Project Management, Business Development, and Quality to support study execution and enrollment goals.
• Review study feasibility and provide recommendations on inclusion and exclusion criteria to improve recruitment efficiency and participant access.
• Represent Parexel at client meetings, feasibility discussions, and industry events, presenting enrollment capabilities and patient recruitment strategies.
• Manage staff performance, development, and resource allocation while fostering a collaborative, results-oriented culture.
• Support continuous improvement initiatives, process optimization, and operational excellence across enrollment functions.
• Contribute to the development, review, implementation, and training of Standard Operating Procedures (SOPs).
• Ensure all activities are conducted in compliance with sponsor requirements, GCP, SOPs, and applicable regulatory standards.

Candidate Profile

You’ll thrive in this role if you bring:

• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Experience in patient recruitment, enrollment, marketing, or participant engagement activities.
• The ability to manage multiple priorities and drive results in a fast-paced environment.
• Excellent interpersonal, communication, and stakeholder management skills.
• A proactive, solutions-oriented mindset with strong attention to detail.
• Experience collaborating across departments and building effective partnerships.
• Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.

Required Qualifications

• Bachelor's degree in Life Sciences, Healthcare, Marketing, Business, or a related discipline, or equivalent combination of education and experience.
• 2+ years of experience within clinical research, pharmaceutical development, healthcare, patient recruitment, enrollment operations, or a related field.
• Experience leading or coordinating teams, projects, or operational initiatives.
• Demonstrated experience supporting recruitment, marketing, enrollment, or participant engagement efforts.
• Strong organizational, communication, and problem-solving skills.
• Ability to build relationships with internal and external stakeholders and represent the organization professionally.

Preferred Qualifications

• Experience working within a Contract Research Organization (CRO).
• Experience developing and executing patient recruitment marketing campaigns.
• Prior people management experience.
• Knowledge of FDA-regulated clinical research and drug development processes.
• Experience with early phase clinical research studies.
• Master's degree in a relevant field.

Benefits and Compensation

• Health, Vision & Dental Insurance
• Tuition Reimbursement
• Vacation/Holiday/Sick Time
• Flexible Spending & Health Savings Accounts
• Work/Life Balance
• 401(k) with Company Match
• Pet Insurance

For a complete list of benefits, please visit www.parexel.com/us-benefits.

The potential base pay range for this role is $80,000 to $99,000 annually. The actual salary offered may vary within this range based on several factors, including skills, education, training, experience, professional achievements, and location.

Some roles may also be eligible for additional incentives, bonuses, or other compensation programs. Our Talent Acquisition team will provide details on applicable bonus plans or incentive structures for eligible positions.

We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.

We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.

EEO Disclaimer Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.