Bilingual Relationship Banker (Spanish)

Associated Bank; Waukegan (IL); On-site; USD 23,000 - 40,000; Full time

Benefits offered by this job

401(k) plan

Pension plan

Paid time off

Diversity-focused colleagues groups

Competitive salaries and development

Employee stock purchase and bonuses

Job summary

Associated Bank in Waukegan, IL, seeks a Relationship Banker to process transactions, assist customers with financial needs, and introduce solutions to help them achieve goals. You’ll gain hands-on experience and pursue banker certification while building lasting customer relationships.

You’ll grow with the bank through training and mentorship, contributing to a supportive team culture and providing exceptional service in a community-focused environment.

Qualifications

• High school diploma or equivalent.
• Up to 2 years of customer-facing sales and/or service experience.
• Spanish bilingual.

Responsibilities

• Deliver outstanding customer service by efficiently processing transactions and addressing customer needs.
• Identify opportunities to recommend products and services that support customers' financial wellness.
• Open new accounts and build lasting relationships through personalized service.
• Partner with specialists across insurance, mortgage, and other teams to provide comprehensive financial solutions.
• Support the operational integrity and compliance of the branch, adhering to all policies and regulations.
• Educate customers on digital banking options and demonstrate tools that enhance their banking experience.
• Promote bank offerings and engage prospective customers through community and in-store outreach.

Skills

Customer service

Bilingual Spanish

Education

High school diploma or equivalent

Job description

Associated Bank in Waukegan, IL, seeks a Relationship Banker to process transactions, assist customers with financial needs, and introduce solutions to help them achieve goals. You’ll gain hands-on experience and pursue banker certification while building lasting customer relationships.

You’ll grow with the bank through training and mentorship, contributing to a supportive team culture and providing exceptional service in a community-focused environment.