Bilingual Relationship Banker — Spanish

Associated Bank; Waukegan (IL); On-site; USD 23,000 - 40,000; Full time

Job summary

Associated Bank in Illinois is seeking a Relationship Banker to serve customers with care and accuracy. You will process transactions, open accounts, and guide clients to appropriate financial solutions, while building lasting relationships.

You'll work with specialists across insurance, mortgage, and other teams, promoting digital banking tools and ensuring branch compliance. A path to banker certification and career growth awaits the right candidate.

Qualifications

• A high school diploma or equivalent is required.
• Up to 2 years of customer-facing sales and/or service experience.
• Fluent Spanish is required.

Responsibilities

• Deliver outstanding customer service by efficiently processing transactions and addressing customer needs.
• Identify opportunities to recommend products and services that support customers' financial wellness.
• Open new accounts and build lasting relationships through personalized service.
• Partner with specialists across insurance, mortgage, and other teams to provide comprehensive financial solutions.
• Support the operational integrity and compliance of the branch, adhering to all policies and regulations.
• Participate in the Banker Roadmap program, completing training milestones and certification requirements.
• Educate customers on digital banking options and demonstrate tools that enhance their banking experience.
• Promote bank offerings and engage prospective customers through community and in-store outreach.

Skills

Spanish bilingual

Customer service

Education

High school diploma or equivalent combination of education and experience

Job description

Associated Bank in Illinois is seeking a Relationship Banker to serve customers with care and accuracy. You will process transactions, open accounts, and guide clients to appropriate financial solutions, while building lasting relationships.

You'll work with specialists across insurance, mortgage, and other teams, promoting digital banking tools and ensuring branch compliance. A path to banker certification and career growth awaits the right candidate.