Bilingual Receptionist & Customer Success Advocate

Jfdjr; Cheltenham (Montgomery County); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Simple IRA

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent in Cheltenham, PA is seeking a Receptionist - State Farm Agent Team Member to greet customers, manage scheduling, and support daily operations. The role calls for organization, attentiveness, and a willingness to learn in a fast-paced environment.

Ideal candidates are customer-focused, detail-oriented, and comfortable with sales conversations. Bilingual Spanish is a plus. Salary ranges from $38,000 to $48,000 per year with benefits and growth opportunities.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM knowledge

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent in Cheltenham, PA is seeking a Receptionist - State Farm Agent Team Member to greet customers, manage scheduling, and support daily operations. The role calls for organization, attentiveness, and a willingness to learn in a fast-paced environment.

Ideal candidates are customer-focused, detail-oriented, and comfortable with sales conversations. Bilingual Spanish is a plus. Salary ranges from $38,000 to $48,000 per year with benefits and growth opportunities.