Bilingual Quality Specialist — Growth Path

Monroechamber; Wisconsin; On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Retirement Plan

Job summary

QPS Employment Group seeks a detail-oriented Bilingual Quality Assistant in Walworth, WI to support day-to-day quality operations in a manufacturing and metal service center.

You will bridge Spanish-speaking production employees and the English-speaking office, assist with quality alerts, inspections, CAR/NCR, KPI reporting, and continuous improvement initiatives while growing toward a Quality Management role. This full-time, on-site role offers mentorship and ISO 9001:2015 exposure.

Qualifications

• Bilingual Spanish and English communication required.
• Quality-related experience such as Quality Technician/Quality Assistant or similar is preferred.
• Interest in ISO 9001:2015 and quality systems.
• Ability to read and interpret technical drawings, blueprints, specifications, and data sheets.

Responsibilities

• Create quality alerts related to customer complaints and review with production operators.
• Conduct inspection audits, especially for returned or rejected products.
• Assist with Customer Feedback Forms and customer credit processes.
• Examine returned materials for defects and coordinate material reassignment with departments.
• Collaborate with Shop Supervisors to review questionable or nonconforming material on the floor.
• Monitor special orders identified by Sales or Quality for additional oversight.
• Investigate questions related to incomplete, inaccurate, or incorrect order processing.
• Assist with CAR/NCR processes, corrective actions, and follow-up activities.
• Participate in root cause analysis and develop solutions to prevent recurrence.
• Support employee training related to quality procedures and operational requirements.
• Post monthly KPI reports and maintain quality documentation.

Skills

Spanish/English communication

Tools

Microsoft Office Suite

Job description

QPS Employment Group seeks a detail-oriented Bilingual Quality Assistant in Walworth, WI to support day-to-day quality operations in a manufacturing and metal service center.

You will bridge Spanish-speaking production employees and the English-speaking office, assist with quality alerts, inspections, CAR/NCR, KPI reporting, and continuous improvement initiatives while growing toward a Quality Management role. This full-time, on-site role offers mentorship and ISO 9001:2015 exposure.