Bilingual Quality Control Associate

North Coast Sea-Foods Corp.; New Bedford (MA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Seafood at cost

Job summary

North Coast Sea-Foods Corp. seeks a Quality Control Associate to test seafood products at three production stages, verify conformance to company standards and applicable laws, and report findings to management.

Responsibilities include microbial and moisture analyses, HACCP documentation, equipment calibration, data reporting, and collaboration with production staff to drive quality improvements; bilingual English/Spanish preferred.

Qualifications

• 2+ years in inspection or production
• 2+ years in food manufacturing; seafood/meat processing a plus
• Certification for Quality Control preferred
• Excellent verbal and written skills
• Excellent customer service skills
• Strong working knowledge of mathematical concepts
• Strong analytical and problem-solving skills
• Strong project management and organizational skills; able to prioritize and manage multiple tasks
• Exceptional interpersonal skills and teamwork
• Commitment to a safe workplace and performance-driven environment
• Ability to communicate and work with leadership on QC improvements

Responsibilities

• Serve as primary contact between production staff and Quality department for Quality, Food Safety and Regulatory issues
• Ensure compliance to food safety programs and company specs
• Ensure HACCP compliance and complete related documentation
• Perform environmental swabs and record data
• Communicate swab results to QC leadership and draft reports
• Conduct internal audits of plant and paperwork with QC supervisor
• Maintain and calibrate QC equipment
• Test and record measurements of seafood attributes
• Compare measurements to company specifications
• Prepare and maintain test data for review
• Identify QC improvements and communicate with leadership
• Assist with new methods and processes
• Work to address quality or compliance concerns promptly
• Perform other related duties as assigned
• Bilingual (English/Spanish)

Skills

Quality control

Inspection

Data analysis

Verbal & written communication

Organizational skills

Bilingual English/Spanish

Education

Quality Control certification

Tools

QA equipment

Job description

The Quality Control Associate is responsible for testing seafood products and materials used during the manufacturing process to verify the products meet predefined criteria and conform to all applicable laws and company standards. They will test products across three stages of production (before, in-process, and final) to ensure that the final product is safe to release for sale or distribution and report findings back to management.

The QC Associate will participate in the inspection and grading of Grade-A products, perform microbial and moisture analysis, produce written reports, verify inventory, quality, and usability of products. They will analyze the sanitation measures within the production facility to ensure company sanitation standards are met.

This position reports to the Quality Control Manager or Supervisor.

• Serve as the primary contact between the production staff and the Quality department for all Quality, Food Safety and Regulatory issues
• Ensure compliance to food safety programs, as well as company standards and specs
• Ensure compliance with the HACCP program
• Responsible for filling out assigned HACCP compliance documents
• Responsible for doing and recording environmental swabs when assigned
• Communicates results of swabs to QC supervisor or manager
• Conducts internal audits of plant and paperwork in conjunction with the QC supervisor
• Maintain and calibration of quality control equipment
• Test and record measurements of seafood product attributes
• Compare measurements against the pre-defined company specification
• Prepare, process, and maintain test data for review
• Evaluate data and draft reports
• Identify and communicates with leadership areas for QC improvement
• Assist with implementation of new methods and processes as needed
• Communicate quality or compliance concerns with urgency to QC leadership
• Performs other related duties as assigned
• Bilingual (English/Spanish)

REQUIREMENTS

• 2+ years, experience in inspection and/or production
• 2+ year, experience in food manufacturing; seafood or meat processing a plus
• Certification for Quality Control, preferred
• Excellent verbal and written skills
• Excellent customer service skills
• Strong working knowledge of various mathematical concepts
• Strong analytical and problem-solving skills
• Strong project management and organizational skills; able to prioritize and manage multiple tasks and projects on time
• Exceptional interpersonal skills: able to navigate organizations to build relationships and garner support
• Able to maintain an environment that drives performance and a safe workplace
• Drive an environment of teamwork and open communication

OTHER REQUIREMENTS

• Must be able to lift 30-50 pounds
• Work up to a 10-hour workday: standing/walking most of the day

• Hand use: single grasping, fine manipulation, pushing and pulling
• Work requires the following motions: bending, twisting, squatting and reaching
• Exposure to FDA approved cleaning chemicals
• Exposure to temperatures: <32 degrees Fahrenheit
• Ability to work in wet and dry conditions
• Ability to work Monday-Friday, weekends when needed
• Ability to use tools and equipment, including knives
• Specific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus, required

North Coast Seafoods is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

At North Coast, employees consider themselves part of a family where everyone works together to ensure that the company's mission and founding values are upheld every day. We offer an inclusive work environment led by an accessible leadership team that believes in the idea that it's not just about the work we do, but what the work allows us to do for our loved ones.

We encourage the opportunity for real growth and long-term employment. Most of our management team members started at the plant and, through mentoring, rose to their current positions. We are currently looking to build the next generation of leaders.

We offer competitive compensation packages that include comprehensive health coverage, vacation and a 401(k) plan to all full-time, benefits-eligible employees. Employees also have access to the highest quality seafood at cost.

This is a full-time, non-exempt position.