Bilingual Quality Assurance Analyst

Paymentus; Addison (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Paymentus is seeking a Bilingual QA Analyst I (Spanish/English) to coordinate testing for assigned projects. You will identify testing scope, define strategies, configure data, and maintain project documentation.

You will ensure QA practices align with project standards within the implementation team. Responsibilities include creating/executing test cases, reporting defects in JIRA, participating in sprint ceremonies, and maintaining QA dashboards.

Qualifications

• Must be bilingual (Spanish/English).
• QA experience: 1–3 years or related degree/certification.
• Familiar with Agile and QA methodologies.

Responsibilities

• Create and execute test cases from business requirements and document defects in JIRA.
• Execute product features and QA testing procedures.
• Participate in requirements to clarify acceptance criteria for sprints.
• Attend defect triage meetings with developers to discuss bugs and timelines.
• Maintain JIRA dashboards and QA reporting per practice.
• Assist in QA process improvements across projects.

Skills

Bilingual (Spanish/English)

QA Experience

JIRA

Agile

Education

Bachelor’s degree in CS or tech field

Boot Camp program certification

Tools

JIRA

Job description

Classification: Exempt Summary/Objective

The Bilingual (Spanish/English) QA Analyst I serves as the responsible testing coordinator for assigned projects, responsible for identifying scope and testing strategies, configuring test data, and maintaining all project specific documentation and reporting. Also responsible for injecting/ensuring adherence to established QA Practices and project process standards within implementation team.

Essential Functions/ Responsibilities

• Responsible for creating and executing test case based on business requirements and document testing failures in defect tracking system (JIRA)
• Execute feature/functionalities of the product and QA testing procedures
• Work on projects of limited complexity with guidance
• Perform various types of testing and constantly learning and improving technical skills
• Support regression testing
• Participates during requirements phase to ensure all questions and concerns related to acceptance criteria and Dev stories are understood prior to the beginning of each sprint.
• Attend and actively participate in Defect Triage meetings with the development team to identify bugs/defects, assist with timeline determination on completing, and discuss any scope concerns related to testing
• Help maintain JIRA reporting/dashboards as defined in the QA Practice
• Replicate any bugs/defects reported by the client and bring them forward to the development teams during internal defect triage
• Support helping to define and implement ongoing QA Practice process improvements, both within the QA Practice and assigned Projects

Supervisory Responsibility

This position does not have supervisory responsibilities.

Education and Experience

Must be bilingual (Spanish/English) 1-3 years Quality Assurance experience, or a bachelor’s degree in Computer Science or other technology field or certification in technical Boot Camp program Proficiency, understanding and experience executing Quality Assurance methodologies, including Agile

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to and/or move up to 25 pounds.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, during normal business hours. Occasional evening and weekend work may be required as job duties demand.

Travel

No travel is required for this role.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibi