Bilingual Programs & Operations Manager

cinter; San Jose (CA); Hybrid; USD 77,000 - 87,000; Full time

Job summary

Chamber of Commerce in San Jose, CA is seeking an Operations & Program Manager to support executive leadership in developing strategic programs and managing major events. The role requires coordinating with committees and external partners, managing communications, and ensuring efficient daily operations.

English and Japanese language skills are essential; a hybrid work arrangement and occasional after-hours work are required.

Qualifications

• Bachelor’s degree required.
• 2–5 years of relevant experience in program management, operations, event management, or administration.
• Strong verbal and written communication in English and Japanese.
• Excellent organizational skills with ability to manage multiple projects and deadlines.
• Willingness to work in a hybrid/office environment with occasional evenings or weekends for events.

Responsibilities

• Support executive leadership in developing and executing strategic programs and initiatives.
• Develop, implement, and manage programs aligned with the organization’s mission.
• Plan and manage major annual events including design, speaker coordination, content, logistics and budgeting.
• Collaborate with committees, board members, community partners, and external stakeholders for successful delivery.
• Coordinate internal tasks, priorities, schedules, and accountability for daily operations.
• Assist with office operations and workflow improvements.
• Manage membership communications, inquiries, announcements, and engagement activities.
• Track program data, participation trends, and stakeholder engagement for improvement.
• Support bilingual communications and prepare materials as needed.
• Maintain digital platforms and event management tools; prepare reports and leadership materials.

Skills

Bilingual English/Japanese

Communication skills

Organization & multitasking

Independent work

Stakeholder collaboration

Education

Bachelor’s degree

Tools

Microsoft Office

Event management software

Job description

Chamber of Commerce in San Jose, CA is seeking an Operations & Program Manager to support executive leadership in developing strategic programs and managing major events. The role requires coordinating with committees and external partners, managing communications, and ensuring efficient daily operations.

English and Japanese language skills are essential; a hybrid work arrangement and occasional after-hours work are required.