Bilingual Program Clerk Northeast Nebraska Community Action Partnership

Northwest Iowa Community College; Norfolk (NE); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Dental insurance

Vision insurance

401k Retirement

Paid holidays

Vacation and sick leave

Employee Assistance Program

Job summary

Northeast Nebraska Community Action Partnership (NENCAP) in Norfolk, NE is seeking a Bilingual Program Clerk to assist clients with program forms, explain eWIC benefits, and translate for non-English speakers. The role requires fluency in English and Spanish and involves data entry into the immunization database.

Duties include screening immunization clients, assessing household income and size, setting up and maintaining program binders, submitting reports, making daily reminder calls, and

Qualifications

• High School Graduate or General Education Degree (GED) required.
• Basic skills in word processing, email, and data entry.
• Fluency in both English and Spanish is required.

Responsibilities

• Assist clients with program forms and entering data into the immunization database.
• Screen immunization clients and assess household income and size.
• Explain eWIC benefits and ID cards to participants; translate for non-English speakers as needed.
• Make reminder appointment calls daily; submit reports and summaries by deadlines.
• Travel to assigned clinics as requested; maintain confidentiality and organize program records.

Skills

Bilingual English/Spanish

Education

High School Diploma or GED

Job description

LOCATION: NORFOLK, NE

JOB TYPE: Full-time, 40 hours per week, Monday – Friday.

ABOUT US: Northeast Nebraska Community Action Partnership (NENCAP), INC is a private, nonprofit corporation. NENCAP serves an income-eligible population in a 14-county area of Northeast Nebraska with programs such as Head Start, Early Head Start, WIC/Immunizations, Healthy Families, Weatherization, and Family Services, free tax preparation, car seat programs, Veteran Services, Commodity Supplemental Food Program, and food pantries.

JOB SUMMARY: Our Bilingual Program Clerk is responsible for helping the client in filling out necessary forms for program assistance. Responsible for screening of Immunization clients which includes entering data into the immunization database and updating it as necessary. Assess household gross income and number in household. Explain the proper use of eWIC benefits and ID cards to participants and any other correspondence in a professional manner. Bilingual Program Clerks aid in translating when necessary for non-English speaking/reading participants. Refer clients as needed or requested. Make reminder appointment calls daily. Assist with program organization, including setting up program binders and keeping them updated. Quality control of daily office tasks and supply inventory. Submit reports and summaries by deadlines or as requested. Travel to assigned clinics as requested. Lifting up to and including 50 pounds. Routine cleaning of work site. Maintain confidentiality of program participants and follow Program and Agency standards and policies.

QUALIFICATIONS/EDUCATION: High School Graduate or General Education Degree (GED) required. Basic skills in word processing, email, and data entry. Fluency in both English and Spanish is required.

WAGE & BENEFITS: The starting wage is $18.50 per hour plus benefits. Benefits include health, life, dental and vision insurance. NENCAP covers the premium for our employees to receive single coverage for health, life, dental and vision for FREE! Paid holidays, vacation and sick leave, EAP, 401k Retirement.

Position open until filled. EOE Non-Profit Agency