Bilingual Program Assistant - Immigration & Citizenship Support

Catholic Charities Of Central New Mexico; Albuquerque (NM); On-site; USD 36,000 - 54,000; Full time

Job summary

Catholic Charities Of Central New Mexico seeks a Program Assistant to support the Center for Immigration & Citizenship Legal Assistance (CICLA). The role provides administrative, programmatic, and logistical support to clients, staff, and partners, ensuring smooth daily operations and confidentiality in a diverse service setting.

The position emphasizes strong communication, organization, and ability to manage multiple priorities while upholding the agency's mission and values.

Qualifications

• Minimum three years of administrative experience.
• Proficiency with Microsoft Office Suite and database systems.
• Bilingual in English and Spanish is required.

Responsibilities

• Answers phones, emails, and general inquiries from clients, staff, and community partners.
• Schedules appointments, meetings, and program-related events; maintains calendars.
• Prepares correspondence, reports, presentations, and other program documents.
• Assists with program reporting and compliance requirements as requested.
• Supports staff with client case preparation and related administrative tasks.
• Maintains organized filing systems and accurate program records.

Skills

Administrative Skills

Microsoft Office

Communication skills

Bilingual English/Spanish

Education

High School Diploma or GED

Associate degree preferred

Tools

Microsoft Office Suite

Database systems

Job description

Catholic Charities Of Central New Mexico seeks a Program Assistant to support the Center for Immigration & Citizenship Legal Assistance (CICLA). The role provides administrative, programmatic, and logistical support to clients, staff, and partners, ensuring smooth daily operations and confidentiality in a diverse service setting.

The position emphasizes strong communication, organization, and ability to manage multiple priorities while upholding the agency's mission and values.