Bilingual Phlebotomist & Medical Assistant

ADP, Inc.; Lakeland (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

SFP Health Group in Lakeland, FL seeks a bilingual Medical Assistant with phlebotomy experience to join the Clinic Operations team. The role blends administrative duties with hands-on clinical tasks, supporting patients and providers across multiple locations.

The position requires travel between Davenport, Poinciana, Clermont and surrounding areas. A background in primary care, EMR know-how, and strong patient communication are essential.

Qualifications

• Minimum of 1+ year of experience as a Medical Assistant, preferably in a primary care setting.
• At least 6 months of recent phlebotomy experience.
• Proficiency with electronic medical records (EMR).
• Strong organizational skills and ability to multitask in a dynamic environment.
• CMA or RMA certification preferred but not required.

Responsibilities

• Assist in examination and treatment of patients under physician direction, ensuring comfort and safety.
• Record patient histories, vital signs, and relevant health information.
• Prepare and maintain examination rooms, stock supplies and equipment.
• Perform basic clinical procedures including blood pressure, height/weight, and specimen collection.
• Administer prescribed medications, vaccines, and injections under supervision.
• Schedule patient appointments, tests, and referrals as needed.
• Update and maintain EMR with current patient data and confidentiality.
• Process prescription requests and adjustments with physician approvals.
• Return patient calls to relay information or obtain details.

Skills

Phlebotomy

EMR proficiency

Bilingual (English/Spanish)

Patient communication

Education

MA program with diploma (optional)

CMA or RMA preferred

Tools

EMR systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Bilingual Phlebotomist & Medical Assistant

Clinical Operations Full Time Lakeland, FL, US

Company: SFP Health Group

Job title: Medical Assistant & Phlebotomist

Division/Department: Clinic Operations

Reports to: Director of Operation

****This position required traveling between 4 different locations (Davenport, Poinciana and Clermont (Four Corner) ****

The primary responsibility for this position is phlebotomy. Candidates with phlebotomy experience only are encouraged to apply.

Job Summary:

We are seeking a proactive and compassionate Medical Assistant to enhance our healthcare team’s

efficiency and effectiveness in patient care. This role combines administrative responsibilities and direct

clinical tasks, supporting both patients and healthcare professionals.

Essential Duties and Responsibilities:

• Assist in the examination and treatment of patients under the direction of a physician, ensuring optimal patient comfort and safety.
• Accurately record patient medical histories, vital signs, and other pertinent health information.
• Prepare and maintain examination rooms before and after a patient visit, ensuring they are clean and fully stocked with necessary medical supplies and equipment.
• Conduct basic clinical procedures including blood pressure measurements, height and weight assessments, and specimen collection for lab tests.
• Administer prescribed medications, vaccines, and injections under the guidance of healthcare providers.
• Manage scheduling of patient appointments, diagnostic test, and specialist referrals as required.
• Efficiently update and maintain electronic medical records (EMR), ensuring all patient data is current and confidential.
• Process prescription requests and adjustments following physician approvals.
• Return patient calls on behalf of providers to relay information or obtain additional details as needed.
• Maintain strong professional communication skills, both verbal and written, to interact effectively with patients and team members.
• Manage office and clinical inventory effectively.
• Maintain communication with representatives from LabCorp and Quest to coordinate requisitions and other requirements.
• Ability to travel between locations as needed to provide coverage.
• Other responsibilities as needed.

Knowledge, Skills, and Abilities:

• Keen attention to detail and commitment to accuracy in all clinical and administrative tasks.
• Strong crisis management skills and the ability to respond effectively in emergency situations.
• A caring and professional demeanor that fosters patient trust and enhances patient care experience.

Qualifications:

• Minimum of 1+ year of experience as a Medical Assistant, preferably in a primary care setting.
• At least 6 months of recent experience in phlebotomy.
• Strong proficiency with electronic medical records (EMR) systems.
• Exceptional organizational skills and the ability to multitask in a dynamic environment.
• Demonstrated ability to work with diverse populations and manage challenging patient interactions.
• Completion of MA program with Diploma but not required.
• Certification as a Medical Assistant (CMA or RMA) is preferred but not required.

Physical & Mental Requirements: (check all that apply)

Ability to stand or sit for extended periods of time.

Ability to receive and comprehend instructions verbally and/or in writing.

Ability to use logical reasoning for simple and complex problem solving.

Occasionally requires exposure to communicable diseases or bodily fluids.

Occasional travel for clinic activities may be required.

The information listed above is not comprehensive of all duties/responsibilities performed. This job description

is not an employment agreement or contract. Management has the exclusive right to alter this job description