Bilingual Pharmacy Technician - 340B

Primary Health Care Inc; Des Moines (IA); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

PTO accrual

Cert fee reimbursement

CE reimbursement

401k match

Life insurance

Disability insurance

FSAs/HSAs

Accident insurance

Job summary

Primary Health Care Inc. seeks a full-time Pharmacy Technician for its Des Moines location. The role involves assisting patients, managing 340B claims, and providing multilingual pharmacy support.

You will enter prescriptions, process insurance and assist in PAP programs while ensuring regulatory compliance. Responsibilities include customer checkout, inventory, audits, and maintaining formulary knowledge. A valid Iowa-registered pharmacy technician and 340B familiarity are required.

Qualifications

• PTCB or NHA certification required.
• Iowa Pharmacy Board registration required.
• Fluency in English and Spanish (spoken) required.
• High school diploma or equivalent.
• Within 90 days: Basic Life Support for Healthcare Providers.
• Within 90 days: Mandatory Reporter Training for Child/Dependent Adult Abuse.

Responsibilities

• Assist patients with available financial assistance.
• Submit and track 340B claims; maintain compliance with 340B requirements.
• Track claims, rejections, and required documents; coordinate corrections.
• Provide accurate medication information and education to patients in English or Spanish.
• Collaborate with Pharmacy Director on 340B program compliance.
• Enter prescriptions accurately in the pharmacy system under pharmacist supervision.
• Handle customer checkout and prescription fulfillments.
• Process third-party insurance claims and adjudications.
• Assist PAP and other assistance programs by collecting forms and tracking status.
• Conduct quarterly clinic audits for regulatory compliance; manage inventory.

Skills

Bilingual English/Spanish

PTCB/NHA certification

BLS

Mandatory Reporter Training

Retail pharmacy experience

Pharmacy technician communication

Education

High school diploma

Pharmacy Technician certificate

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Pharmacy Full Time University, Des Moines, IA, US

Salary Range: $17.00 To $25.50 Hourly

This position typically works at PHC's main Pharmacy location in Des Moines. This position is typically scheduled to work 40 hours per week: 8:30am - 5pm.

What You Will Do

Assist patients with available financial assistance.

Collect and submit 340B claim data as required by manufacturers. Remain current on manufacturer-specific 340B claim requirements to ensure timely and accurate submission in order to capture 340B savings.

Track 340B claim submissions, rejected claims, and outstanding requirements. Resolve discrepancies and coordinate timely corrections or resubmissions.

Provides accurate and effective interpretation, including any necessary paperwork, medication information and education, as well as other interactions for non-English speaking patients, families and health center staff. Interactions may occur in person and/or on the telephone.

Collaborate, as needed, with the Director of Pharmacy and the Compliance & Risk Director, on 340B program compliance.

Enters prescription orders in pharmacy computer system in a timely manner, ensuring accuracy of all information under supervision of the pharmacist.. Performs ongoing data entry to maintain current and accurate databases.

Attends to the customer promptly, performing all check-out duties at the counter.

Fills routine orders for prepackaged non-prescription pharmaceuticals and medical supplies. Counts, packages, and labels medications to assist pharmacists in dispensing prescriptions.

Process, resolve, and navigate third-party insurance claims, adjudications, and override exceptions to ensure accurate billing and timely patient medication access.

Assists patients who are eligible for Pharmaceutical Assistance Program (PAP) and other assistance programs by interviewing the patient, coordinating completion of forms, and tracking application status with the pharmaceutical company.

Performs quarterly clinic audits ensuring all regulatory compliance standards are met. Checks for outdated, overstocked and correct medications on site. Assists with stocking and tracking inventory for pharmacy and each clinic. Maintains order and cleanliness in the waiting room.

Maintains knowledge of most current formulary, State of Iowa Pharmacy laws and standards, and The Joint Commission standards.

Qualifications You Need

Required

National Pharmacy Technician Certification from the Pharmacy Technician Certification Board (PTCB) or National Healthcareer Association (NHA).

Certified Pharmacy Technician Registration with the Iowa Board of Pharmacy.

Fluency in spoken English and Spanish, with the ability to communicate clearly and accurately in both languages.

High school diploma or equivalent.

Must be obtained within 90 days of employment:

Basic Life Support for Healthcare Providers.

Mandatory Reporter Training for Child Abuse and Dependent Adult Abuse recognized by the State of Iowa.

Preferred

Post-secondary certificate from a Pharmacy Technician training program.

Experience in a retail pharmacy, community health center, or public health.

We Take Care of Our People

Your related experience and skills determine your base pay. The typical hiring range for this position is $17.00 - $21.25 per hour. Candidates with extensive related experience may be considered for a higher pay rate up to the pay range maximum. In addition to base pay, PHC offers a comprehensive benefits package, including:

Generous PTO accrual

License/certification fee reimbursement*

Paid time off for continuing education & continuing education reimbursement*

401k with company match

Life & disability insurance

Flexible spending & health savings accounts

Supplemental accident & critical illness insurance

*Applies to positions requiring clinical licensure or certification.